Compliance Officer

DIDACTIC UNIT 1. COMPANY AND COMPLIANCE 1. The Need for Corporate Compliance 2. Relationship of Compliance with other areas of the company 3. Compliance and Corporate Governance 4. Compliance Program Objectives DIDACTIC UNIT 2. ROLES AND RESPONSABILITIES OF THE COMPLIANCE OFFICER 1. General Functions of the Compliance Officer 2. Status and qualification of the Compliance Officer 3. Compliance officer: models and functions within the company 4. Training and advice 5. Analysis of new services, products and projects 6. Communication service and awareness raising 7. Step-by-step action in case of incident or non-compliance 8. Compliance Outsourcing 9. Responsibility of the Compliance Officer DIDACTIC UNIT 3. PREVENTING POTENTIAL RISKIS: IMPLEMENTING CONTROLS 1. Types of business risk 2. Identification and study of risks in the company 3. Risk assessment 4. Control of surveillance measures 5. Controls between the organization's agents 6. Code of Ethics and Compliance Culture DIDACTIC UNIT 4. THE WHISTLEBLOWER CHANNEL IN THE COMPANY 1. Implementation of the Whistleblower Channel 2. Management of Internal Whistleblower Channel 3. Reception and handling of complaints 4. How to deal with internal complaints 5. Investigating a Complaint