- To understand the core principles of design thinking methodology.
- To explore and analyse Google's approach to design thinking.
- To learn to apply design thinking to solve complex problems.
- To identify and use effective streamlining tools for innovation.
- To develop creative solutions through ideation techniques.
- To enhance user experience by empathising with end-users.
- To improve problem-solving skills using design thinking practices.
UNIT 1. DESIGN THINKING Why design thinking arises: empathy and closeness with the customer or user What is Design Thinking? Understanding Design Thinking Overview of the Design Thinking process Methods for identifying the user's needs UNIT 2. DESIGN THINKING Step 1: Empathize with the users Step 2: Define the problem Step 3: Ideate Step 4: Prototyping Step 5: Test UNIT 3. DIGGING DEEPER. HOW DOES GOOGLE DO IT? Detailing the Design Thinking approach Agile, Lean and Design Thinking for product development Fulfilling objectives How does Google do it? Stages of Google Design Sprint UNIT 4. OTHER STREAMLINING TOOLS Analysis of the agile process Failure modes Success modes Risk monitoring Agile contracts