Artificial Intelligence in Business provides a solid understanding of the fundamentals and applications of artificial intelligence (AI) within the business world. Through its instructional units, you will delve into the core concepts of AI, its historical development, and its modern-day significance. You will also learn about different types of AI, explore AI tools specifically designed for business, and understand the algorithms used in their implementation. Additionally, you will see how AI can transform business decision-making and process optimization. Key applications covered include people analytics, inventory and demand forecasting, customer segmentation, web recommendations, and business process improvement.
Sector-specific
AI Development
50 hours
Artificial Intelligence in the Company
AI Development
50 hours
Introduction
Objectives
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To understand the fundamentals of Artificial Intelligence and its historical evolution.
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To recognize the importance of AI in the business context and its transformative potential.
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To identify the different types of AI and understand the algorithms used in its implementation.
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To apply AI in the enterprise, such as People Analytics, stock prediction, customer segmentation and process improvement.
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To use AI to perform data analysis and gain valuable information for business decision making.
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To apply AI techniques for customer loyalty and market trend identification.
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To improve business processes using business AI tools.
Table of Contents
DIDACTIC UNIT 1. THE POTENTIAL OF ARTIFICIAL INTELLIGENCE
1. Introduction to artificial intelligence
2. History
3. The importance of AI
4. Types of artificial intelligence
5. Algorithms applied to artificial intelligence
DIDACTIC UNIT 2. APPLICATIONS IN BUSINESS
1. People Analytics
2. Prediction: stocks, demands, behaviors
3. Segmentation: Offer Analysis. Identification of Trends
4. Enhancing Customer Loyalty through Reinforcement Learning
5. Web Recommender Systems
6. Process improvement
DIDACTIC UNIT 3. RELATIONSHIP BETWEEN AI AND CHATBOTS
1. Chatbots and the role of Artificial Intelligence (AI)
2. Uses and benefits of chatbots
3. Difference between bots, chatbots and AI
DIDACTIC UNIT 4. AREAS OF APPLICATION OF CHATBOTS
1. Areas of Application of Chatbots
2. Development of a chatbot with ChatterBot and Python
3. Development of a chatbot for Facebook Messenger with Chatfuel
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