Privacy Policy

The Privacy Policy is part of the General Conditions that govern this Website.

Who is responsible for the processing of your data?

EDUCA CORPORATE LEARNING, B.V

Address: Weteringschans 165 c
Amsterdam, Noord-Holland 1017 XD
Netherlands

Email: business@educa.pro

You can contact us in any way to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. You are advised to review it, and if you have registered and you access your account or profile, you will be informed of any changes.

Web or e-mail contacts

What data do we gather through the Web?

If you provide us with information in the contact form, you will identify yourself so as to be contacted, if necessary.

• Answering your questions, applications or requests.
• Managing the requested service, answering your application, or processing your request.
• Information by electronic means, which relates to your request.
• Commercial or events information by electronic means, provided that there is express authorization.
• Performing analysis and improvements on the Web, about our products and services. Improving our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the interested party: In the cases where it is necessary to fill in a form and click on the “submit” button to make a request, completing the form and submitting it will necessarily imply that you have been informed and have expressly given your consent to the content of the clause annexed to said form or acceptance of the privacy policy. All our forms show the symbol * when data are obligatory. If you do not complete these fields, or do not tick the acceptance checkbox for the privacy policy, sending the information will not be allowed. The following formula is usually shown: “I have read and agree with the Privacy policy of Educa.Pro”

Newsletter contacts

What data do we collect through the newsletter?

You can subscribe to the Newsletter on the Web, if you provide us with an e-mail address, to which the Newsletter will be sent.

We will only store your e-mail in our database, and then we will send you e-mails periodically, until you request cancellation, or we stop sending e-mails.

You will always have the option to cancel your subscription, in any communication.

For what purposes do we process your personal data?

• Managing the requested service.
• Information by electronic means, which relates to your request.
• Commercial or events information by electronic means, provided that there is express authorization.
• Performing analysis and improvements in mailing, to improve our business strategy.

What is the legal basis for processing your data?

Acceptance and consent of the interested party: In the cases where you subscribe, you must accept by ticking a checkbox and then clicking on the “submit” button. This will necessarily imply that you have been informed and have expressly granted your consent to receive the newsletter.

If you do not tick the acceptance checkbox for the privacy policy, sending of the information will not be allowed. The following formula is usually shown: “I have read and agree with the Privacy policy of Educa.Pro.”

Quality survey

For what purposes do we process your personal data?

• Assessing the degree of quality in the service provided
• Improving the services offered, under compliance with the ISO

What is the legal basis for processing your data?

The legal basis is the express consent of the respondent.

Providers

For what purposes do we process your personal data?

• Information by electronic means, that relates to your request.
• Commercial or events information by electronic means, provided that there is express authorization.
• Managing the administrative, communications and logistics services performed by the person in charge.
• Billing.
• Making any transactions as appropriate.
• Billing and declaration of any taxes as appropriate.
• Control and debt recovery management.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent when you contact us or offer us your products by any means.

Your rights

• To know if we are processing your data or not.
• To request suppression of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent you gave us.
• To request limited processing of your data, in certain situations, in which case we will keep them only in accordance with the regulations in force.
• To port your data, which you will be supplying within a structured, commonly used or mechanical reading form. If you prefer, we can send them to the new manager you designate. This is valid only in certain cases.
• To file a claim with the Dutch Data Protection Agency or competent control authority, if you feel that we have not treated you properly.
• To withdraw your consent for any processing for which you gave our consent, at any time.

If any of your data changes, we will be grateful if you let us know, so as to keep them updated.

Would you like a form to exercise your rights?

• We have forms for you to exercise your rights. You can apply for them by e-mail.
• These forms must be electronically signed or accompanied by a photocopy of your ID document.
• If someone represents you, you must attach a copy of their ID document, or they must sign with their electronic signature.
• Forms can be submitted in person or sent by letter or by mail to the address of the person in charge indicated at the beginning of this text.

How long do we take to reply to the exercise of your rights?

It depends on the right, but at the most a month after your request and two months if the issue is very complex and we notify you that we need more time.

How long do we keep your personal data?

• Your personal data are kept for as long as you have a relationship with us.
• Once that relation is terminated, the personal data processed for each purpose will be kept for the legally established periods, including the period within which a judge or a court may request them, the lapse period for legal actions being taken into account.
• Processed data will be kept for as long as the legal deadlines referred to above do not expire, if there is a legal obligation to keep them, or, if there is no legal deadline, until the interested party requests to have such data suppressed or the consent given by such interested party is withdrawn.
• We will keep all information and communications about your purchase or the provision of our service for as long as the guarantees over products or services are valid, so as to deal with possible claims.
• For each data treatment or type of data, we provide you with a specific period, which you can consult in the following table: