Staffing your teams without disrupting shifts or services
We manage training programmes for hotel chains, catering groups and tourism companies so that you can recruit, train and certify staff efficiently, in a traceable manner and in line with your operational standards.
The challenges facing the sector
Training in the hospitality and tourism sector is becoming increasingly complex
Every new recruit needs
immediate training; it is re-
non-stop.
Peaks in mass recruitment
during Easter, in the summer and
Christmas.
Teams scattered across hotels,
restaurants and branches;
inconsistent standards.
Face-to-face training or
Synchronous clashes with the service
daily.
HACCP, allergens, hygiene:
risk of a penalty and
inspection.
Operational Languages and Leadership
of vehicles at peak times.
Phia it is not "Embedded AI"
It is a learning assistant that operates on the content made available by your organisation.
It answers queries in real time, helps employees progress and reduces the support workload on HR.
Request informationHow do you
Shall we help?
We do not sell courses.
We train your teams to keep pace with your service.
Whilst HR tries to manage these processes, the business continues to demand results.
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1 A SaaS platform that centralises and scales
A single platform for all your training: multi-site, multilingual and integrated with the tools you already use.
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2 Catalogue and learning pathways by role
Training programmes organised by role and operational phase, so that staff can be trained from day one.
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3 Phia, an AI mentor
A 24/7 tutor who provides support on the available course content and helps employees progress through the training.
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4 Bespoke content, Educa.Pro Studio
If it’s not in the catalogue, we’ll create it for your brand, in accordance with your specifications and in your language.
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5 Comprehensive management + FUNDAE
We manage your training programme and the subsidy; your team is free to focus on service.
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6 Accredited training
Industry-specific certifications and qualifications that are recognised within your sector. And everything is measurable. KPIs and traceability by centre to demonstrate the return on investment.
Four entrance gates
Can be combined. To start with what hurts the most.
Onboarding
Express H&T
Who is it for? / Promise
Start-ups, new openings and campaigns. New operational staff on board before the first service.
Includes
Platform, subdomain, role-based routes, basic courses, certificates, initial set-up and 30-day review.
Compliance &
Operation Safe
Who is it for? / Promise
Hotels, restaurants, institutional catering and catering services subject to inspections. Centralised compulsory training with evidence.
Includes
HACCP, allergens, hygiene, occupational health and safety, quality, reporting by centre, certificates and FUNDAE support.
H&T Digital, AI and
Controllers
Who is it for? / Promise
Companies seeking to professionalise their management teams and digitise their operations and customer experience.
Includes
Platforms, subdomains, role-based routes, reporting, impact assessment and bespoke content at educa.pro.
Model
combined / multi-venue
Who is it for? / Promise
Groups with multiple centres and distinct sub-groups. Comprehensive roll-out based on business priorities.
Includes
Equipment diagnostics, management reporting, implementation monitoring and potential customisation.
Workday · SuccessFactors · Cornerstone · SAP · your ERP and PMS
Integrate with your ecosystem
We integrate with the tools you already use, through a guided and straightforward integration process designed to minimise the technical burden and make it easier for your team to get started.
What does it achieve?
your organisation?
- Reducing the time it takes to onboard new recruits
- To standardise the customer experience and quality of service
- Building teams without disrupting operations
- To have evidence available for audits and inspections
- Freeing up time for HR and Operations
- To have a complete overview of the training programme
Designed for
Chains
hotel chains
Restoration
organised
Groups
and catering
Tour groups
multi-site
Less red tape. More control.
Better results.
Industry expertise, a specialist team and technology to manage all your organisation’s training from a single platform. We’ll analyse your onboarding, compliance, traceability and management processes to identify opportunities for improvement.
Request information