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Con esta acci\u00f3n formativa en <strong>Fundamentos de Gesti\u00f3n y Atenci\u00f3n al Cliente para Tiendas<\/strong> ser\u00e1s capaz de desenvolverte dentro del sector y adquirir los conocimientos b\u00e1sicos vinculados al <strong>comercio y la gesti\u00f3n<\/strong> de tiendas desde la <strong>localizaci\u00f3n<\/strong>, el merchandising, promoci\u00f3n en el <strong>punto de venta<\/strong>, atenci\u00f3n al cliente, gesti\u00f3n b\u00e1sica de compras y el <strong>control de caja<\/strong> en el tpv.<\/p>","protected":false},"excerpt":{"rendered":"<p>Esta acci\u00f3n formativa en Fundamentos de Gesti\u00f3n y Atenci\u00f3n al Cliente para Tiendas est\u00e1 dirigido a profesionales del mundo de la comercializaci\u00f3n y venta, a estudiantes de este \u00e1mbito, tambi\u00e9n a emprendedores, profesionales de marketing y ventas, empresarios, etc.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"educalms_repo_code":"AFO017616","educalms_repo_id":"2289669","educalms_lang":"es","educalms_duration":"55","educalms_duration_type":"693","educalms_image":"https:\/\/cdn.educalxp.ai\/ficheros\/img_cursos\/184756\/184756.jpg","educalms_tags":"fundamentos, gesti\u00f3n, atenci\u00f3n, cliente, comercio, t\u00e9cnicas, fidelizaci\u00f3n.","educalms_tittle":"Fundamentos de Gesti\u00f3n y Atenci\u00f3n al Cliente para Tiendas","educalms_type_of_training":"754","educalms_description":"<p>En la actualidad, en el mundo del comercio y marketing, es muy importante conocer los <strong>procesos de gesti\u00f3n y atenci\u00f3n al cliente en tiendas o comercios<\/strong>, dentro del \u00e1rea profesional de gesti\u00f3n comercial y marketing. 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Con esta acci\u00f3n formativa en <strong>Fundamentos de Gesti\u00f3n y Atenci\u00f3n al Cliente para Tiendas<\/strong> ser\u00e1s capaz de desenvolverte dentro del sector y adquirir los conocimientos b\u00e1sicos vinculados al <strong>comercio y la gesti\u00f3n<\/strong> de tiendas desde la <strong>localizaci\u00f3n<\/strong>, el merchandising, promoci\u00f3n en el <strong>punto de venta<\/strong>, atenci\u00f3n al cliente, gesti\u00f3n b\u00e1sica de compras y el <strong>control de caja<\/strong> en el tpv.<\/p>","educalms_objectives":"<ul><li><p>Adquirir los conocimientos b\u00e1sicos vinculados al <strong>comercio y la gesti\u00f3n<\/strong> de tiendas desde la localizaci\u00f3n, el merchandising, promoci\u00f3n en el punto de venta, etc.<\/p><\/li><li><p>Identificar las diferentes fases que componen el <strong>proceso de venta<\/strong>.<\/p><\/li><li><p>Realizar correctamente el <strong>proceso de cobro<\/strong>.<\/p><\/li><li><p>Aprender a resolver de manera exitosa las <strong>reclamaciones y quejas<\/strong> del cliente. <\/p><\/li><\/ul>","educalms_what_prepares_you_for":"<p>Esta acci\u00f3n formativa en <strong>Fundamentos de Gesti\u00f3n y Atenci\u00f3n al Cliente para Tiendas<\/strong> te prepara para poder realizar una correcta <strong>gesti\u00f3n y atenci\u00f3n<\/strong> al cliente en el \u00e1mbito comercial. 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