{"id":7940,"date":"2026-06-10T08:13:25","date_gmt":"2026-06-10T08:13:25","guid":{"rendered":"https:\/\/www.educa.pro\/moocs\/calidad-proteccion-y-seguridad-de-los-servicios\/"},"modified":"2026-06-10T08:13:25","modified_gmt":"2026-06-10T08:13:25","slug":"quality-protection-and-safety-of-services","status":"publish","type":"mooc_course","link":"https:\/\/educa.pro\/en\/curso\/calidad-proteccion-y-seguridad-de-los-servicios\/","title":{"rendered":"Quality, Protection and Safety of Services"},"content":{"rendered":"<p>In the world of t<strong>Transport and maintenance<\/strong> In the vehicle sector, it is essential to understand the various aspects of service quality. This training course in <strong>Quality, Protection and Safety of Services<\/strong> will enable you to acquire the skills you need to improve the <strong>communication and service<\/strong> with customers, whilst always ensuring compliance with the hygiene and health measures resulting from Covid-19 in the <strong>transport<\/strong>. It will provide a solid foundation for those who wish to <strong>manage and improve<\/strong> the quality of the services they provide, ensuring the <strong>protection<\/strong> regarding information and the safety of customers and employees.<\/p>","protected":false},"excerpt":{"rendered":"<p>This training programme on Quality, Protection and Safety in Services is aimed at all students, graduates and professionals in the transport sector who wish to enhance their knowledge in order to ensure that communication and service provision comply with health and hygiene measures.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"educalms_repo_code":"AFO0286BX","educalms_repo_id":"3368745","educalms_lang":"es","educalms_duration":"25","educalms_duration_type":"693","educalms_image":"https:\/\/cdn.educalxp.ai\/ficheros\/img_cursos\/319237\/319237.jpg","educalms_tags":"calidad, protecci\u00f3n, seguridad, servicios, gesti\u00f3n, atenci\u00f3n, cliente.","educalms_tittle":"Calidad, Protecci\u00f3n y Seguridad de los Servicios","educalms_type_of_training":"754","educalms_description":"<p>En el \u00e1mbito del mundo del t<strong>ransporte y mantenimiento<\/strong> de veh\u00edculos es necesario conocer los diferentes campos en la calidad en el servicio. Esta acci\u00f3n formativa en <strong>Calidad, Protecci\u00f3n y Seguridad de los Servicios<\/strong> te permitir\u00e1 adquirir las competencias necesarias para poder mejorar la <strong>comunicaci\u00f3n y servicio<\/strong> con los clientes, asegurando siempre las medidas higi\u00e9nico - sanitarias, derivadas del Covid19, en el sector del <strong>transporte<\/strong>. Proporcionar\u00e1 una base s\u00f3lida para aquellos que deseen <strong>gestionar y mejorar<\/strong> la calidad de los servicios que ofrecen, garantizando la <strong>protecci\u00f3n<\/strong> de la informaci\u00f3n y la seguridad de los clientes y empleados.<\/p>","educalms_objectives":"<ul><li><p>Mejorar la calidad de la <strong>comunicaci\u00f3n y del servicio<\/strong> de cara a garantizar la seguridad higi\u00e9nico- sanitaria en el sector del transporte, tras los cambios originados por la crisis del Covid19.<\/p><\/li><li><p>Identificar las v\u00edas de <strong>contagio y transmisi\u00f3n<\/strong> de diferentes epidemias contagiosas.<\/p><\/li><li><p>Dise\u00f1ar e implementar medidas comunes de <strong>seguridad e higiene<\/strong> en autobuses, estaciones y \u00e1reas de servicio.<\/p><\/li><li><p>Aprender a aplicar las <strong>medidas de protecci\u00f3n<\/strong> dise\u00f1adas. <\/p><\/li><\/ul>","educalms_what_prepares_you_for":"<p>Esta acci\u00f3n formativa en <strong>Calidad, Protecci\u00f3n y Seguridad de los Servicios<\/strong> te preparar\u00e1 para desempe\u00f1ar un papel efectivo en la <strong>gesti\u00f3n y prestaci\u00f3n<\/strong> de servicios en una amplia gama de industrias. Estar\u00e1s listo\/a para identificar <strong>est\u00e1ndares de calidad<\/strong>, planificar mejoras en los procesos, <strong>proteger<\/strong> la integridad de los servicios y la informaci\u00f3n confidencial de los clientes u organizaci\u00f3n, entre otras cosas.<\/p>","educalms_audience":"<p>La acci\u00f3n formativa en <strong>Calidad, Protecci\u00f3n y Seguridad de los Servicios<\/strong> se dirige a todos aquellos\/as estudiantes, graduados\/as y profesionales del <strong>sector del transporte<\/strong> que deseen aumentar sus conocimientos para garantizar la comunicaci\u00f3n y prestaci\u00f3n de servicios cumpliendo con las <strong>medidas higi\u00e9nico - sanitarias<\/strong>.<\/p>","educalms_academies":"903","educalms_area_group":"Corporativo","educalms_area_id":"15","educalms_area_name":"Compliance, Calidad y PRL","educalms_academy_ids":"903"},"mooc_category":[1009,1008,974],"class_list":["post-7940","mooc_course","type-mooc_course","status-publish","hentry","mooc_category-calidad","mooc_category-compliance-calidad-y-prl","mooc_category-corporativo"],"_links":{"self":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/mooc_course\/7940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/mooc_course"}],"about":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/types\/mooc_course"}],"wp:attachment":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/media?parent=7940"}],"wp:term":[{"taxonomy":"mooc_category","embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/mooc_category?post=7940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}