{"id":4018,"date":"2023-06-28T00:00:00","date_gmt":"2023-06-28T00:00:00","guid":{"rendered":"https:\/\/www.educa.pro\/inteligencia-emocional-en-la-empresa"},"modified":"2023-06-28T00:00:00","modified_gmt":"2023-06-28T00:00:00","slug":"emotional-intelligence-in-the-workplace","status":"publish","type":"post","link":"https:\/\/educa.pro\/en\/articulos\/inteligencia-emocional-en-la-empresa\/","title":{"rendered":"Emotional intelligence in business: boosting productivity"},"content":{"rendered":"<p><strong>Are you emotionally intelligent?<\/strong> You may never have given it a thought, but if you\u2019re reading this post, it\u2019s because something about the concept of \u2018emotional intelligence\u2019 has caught your attention. Perhaps it\u2019s because, until a few years ago, the words <a href=\"https:\/\/educa.pro\/en\/articles\/intrapersonal-intelligence\/\" rel=\"noopener noreferrer\" target=\"_blank\">intelligence <\/a>and emotion did not sit well together in the same sentence, and this \u2013 underpinned by unfounded prejudices about the weakness and lack of rationality of expressive or sensitive people \u2013 has given rise to the collective belief that feelings are incompatible with clarity of thought.<\/p><p>Well, we\u2019re here to debunk this myth and tell you that, yes, it is possible to be empathetic, sensitive and emotionally intelligent \u2013 and that, what\u2019s more, developing these qualities will be a great help to you in your career. Read on to find out how to apply emotional intelligence in the workplace!<\/p><h2>When do we say that someone is emotionally intelligent?<\/h2><p>People often confuse the act of repressing <a href=\"https:\/\/educa.pro\/en\/articles\/the-neuroscience-of-emotions\/\" rel=\"noopener noreferrer\" target=\"_blank\">emotions <\/a>or not to express them \u2013 thinking that being emotionally intelligent means just that \u2013 but nothing could be further from the truth: suppressing emotions is never a good idea, and what we must learn is to manage them to our advantage. For example, in a conflict between two colleagues with differing interests, the person who best expresses their opinion \u2013 whilst respecting the other party, without adopting a submissive stance, and always with the aim of reaching a <strong><em>win-win<\/em>.<\/strong><\/p><p>However, disputes are not always resolved in a way that benefits both parties, and we will find ourselves obliged to adapt and abide by decisions. It is at this point that emotional intelligence must come to the fore. If we focus on the business environment, a person is emotionally intelligent when they do not allow themselves to be carried away by their emotions, when they are able to think before acting, and when they take action to achieve their professional goals. To do this, they must remain calm and work on <a href=\"https:\/\/educa.pro\/en\/articles\/interpersonal-and-communication-skills\/\" rel=\"noopener noreferrer\" target=\"_blank\">skills <\/a>social skills and practising active listening are essential.<\/p><h3>Put these 10 techniques into practice to improve emotional intelligence in the workplace<\/h3><p><strong>Self-awareness<\/strong>: encourage self-assessment and set aside time in your daily routine for personal reflection. To do this, <a href=\"\/en\/articles\/personal-swot-analysis\/\">carry out a self-assessment<\/a> about your own emotions, strengths and areas for improvement.<\/p><p><strong>Active listening:<\/strong> Pay attention to what your classmates, colleagues, clients and superiors say, showing interest and empathy towards their concerns and feelings.<\/p><p><strong>Emotional self-control<\/strong>: learn to manage your emotions effectively in challenging work situations, avoiding impulsive reactions and making more rational decisions.<\/p><p><a href=\"https:\/\/educa.pro\/en\/articles\/communication-skills-in-the-workplace\/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>Communication <\/strong><\/a><strong>assertive<\/strong>: express your thoughts, feelings and opinions clearly, respectfully and directly, fostering open and constructive communication in the workplace.<\/p><p><strong>Empathy<\/strong>: develop the ability to understand and empathise with others\u2019 emotions, recognising their perspectives and showing a genuine interest in their needs and concerns.<\/p><p><strong>Teamwork<\/strong>: fosters an atmosphere of collaboration and mutual support, recognising and valuing the contributions of each team member.<\/p><p><strong>Conflict resolution<\/strong>: develops skills to deal with conflicts constructively, seeking effective solutions for everyone and promoting open communication to foster mutual understanding.<\/p><p><strong>Flexibility and adaptability<\/strong>: learn to adapt flexibly to changes and unforeseen situations.<\/p><p><a href=\"https:\/\/educa.pro\/en\/articles\/the-four-theories-of-motivation\/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>Motivation<\/strong><\/a>: cultivate a positive, goal-oriented mindset by setting challenging yet achievable goals and drawing on your inner motivation to achieve them.<\/p><h3>Emotionally intelligent leadership: you cannot be a good manager without emotional intelligence in the workplace<\/h3><p>Just as it is very important for a company\u2019s employees to be emotionally intelligent, it is even more so for a leader, as making decisions, managing conflicting interests and recognising the value of others\u2019 work is no easy task.<\/p><p>For effective leadership, a balance must be struck between empathy and firmness, discipline and flexibility, and a human-centred and a corporate perspective. Thus, the qualities that a good manager should possess in relation to emotional intelligence in the workplace are: the <strong>empathy,<\/strong> the <strong>ability to motivate <\/strong>to the team, the <strong>self-awareness and self-criticism<\/strong>, the <strong>humility<\/strong>, to be <strong>self-taught<\/strong>, the <strong>determination<\/strong>, the <strong>safety<\/strong>, the <strong>charisma<\/strong> and to know how to <strong>to encourage rational thinking<\/strong> to act objectively when faced with a dilemma in which emotional factors also play a part<\/p><p>In conclusion, by creating a working environment that fosters emotional intelligence and supports employees\u2019 development and wellbeing, both the organisation\u2019s productivity and its reputation will benefit.<\/p><p>Are you curious to find out more about the qualities that make you emotionally intelligent and how to develop them? Keep exploring the Educa.Pro blog and continue your professional development.<\/p>","protected":false},"excerpt":{"rendered":"<p id=\"\">Don\u2019t underestimate the power of emotional intelligence; it has been used to conquer empires and found the most influential companies<\/p>","protected":false},"author":3,"featured_media":4019,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/posts\/4018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/comments?post=4018"}],"version-history":[{"count":0,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/posts\/4018\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/media\/4019"}],"wp:attachment":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/media?parent=4018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/categories?post=4018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/tags?post=4018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}