{"id":4194,"date":"2024-04-15T00:00:00","date_gmt":"2024-04-15T00:00:00","guid":{"rendered":"https:\/\/www.educa.pro\/preguntas-entrevista-por-competencias"},"modified":"2024-04-15T00:00:00","modified_gmt":"2024-04-15T00:00:00","slug":"competency-based-interview-questions","status":"publish","type":"post","link":"https:\/\/educa.pro\/en\/articulos\/preguntas-entrevista-por-competencias\/","title":{"rendered":"Competency-based interview questions: key examples"},"content":{"rendered":"<p>Are you applying for jobs and worried about the timing of the<strong> interviews<\/strong>? Do you work in the HR department and are unsure what to ask candidates? Whichever the case, this post is for you. That\u2019s because we\u2019re going to talk about the <strong>competency-based interview questions<\/strong>. <\/p><p>If you\u2019ve ever been to a job interview, you\u2019ve no doubt been asked the usual questions about your education or work experience. Well, in the <strong>competency-based interviews<\/strong> They go one step further and use a structured approach to assess your skills and behaviour in specific situations. <\/p><h2>What do you need to know about competency-based interview questions? <\/h2><p>Firstly, it is important to realise that the <strong>skills<\/strong> These are characteristics, knowledge or skills that are useful in a specific job. For example, the ability to work in a team, problem-solving and leadership are some of these competencies. <\/p><p>In a skills-based interview, also known as <strong>behavioural interviews<\/strong>, the recruiter usually does <strong>carefully crafted questions<\/strong> to find out how the candidate has performed in specific situations. Ultimately, the aim is for the candidate to give specific, real-life examples of situations in which they have needed to put these skills into practice. <\/p><p>In this way, employers will be able to assess more effectively whether a candidate has the <strong>skills and abilities<\/strong> required for the role on offer. Furthermore, it helps to create a standardised set of questions for all candidates, which makes the assessment process fairer and more objective. <\/p><h2>Types of competency-based interview questions <\/h2><p>Before moving on to the most commonly used types of questions in a <strong>behavioural interview<\/strong>, it is important that you know what the interviewer expects of you. Generally speaking, the questions are framed in accordance with the <strong>STAR model<\/strong>: Situation, Task, Action and Result. When employers present you with a particular scenario and ask you to explain what you would do, they expect you to discuss the <strong>situation<\/strong> which raise, the <strong>tasks<\/strong> which you take on, the <strong>shares<\/strong> to be carried out to resolve the dilemma and the r<strong>results<\/strong> expected. <\/p><p>Right then, here\u2019s what we\u2019d like to share with you <strong>Seven types of competency-based interview questions<\/strong>. Take note! <\/p><h3><strong>Questions on adaptability<\/strong><\/h3><p>The <strong>adaptability questions<\/strong>, as the name suggests, aim to assess a candidate\u2019s ability to adapt and be productive in <strong>changing environments<\/strong>. The aim here is to find out how the candidate has dealt with situations that required flexibility or the ability to learn quickly. <\/p><p>Here are some examples of questions on adaptability<strong>:<\/strong><\/p><ul><li>Describe a situation in which you had to deal with an unexpected change at work. How did you adapt to that situation? <\/li><li>Tell me about a time when you had to learn a new skill or task in a short space of time. How did you go about it? <\/li><li>Tell me about a time when you had to tackle a project with tight deadlines and multiple priorities. How did you organise your time and cope with the pressure? <\/li><\/ul><h3><strong>Questions on teamwork<\/strong><\/h3><p>These questions are designed to give an idea of the candidate\u2019s ability to <strong>to collaborate and work<\/strong> effectively with others to achieve common goals, overcoming any differences. Some examples are: <\/p><ul><li>Describe a project in which<a href=\"https:\/\/educa.pro\/en\/articles\/the-5-cs-of-teamwork\/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>you worked as part of a team<\/strong><\/a>. What was your role within the team, and how did you contribute to the project\u2019s success? <\/li><li>Could you give an example of a situation where you had to resolve a conflict within a work team? <\/li><li>Tell me about a time when you had a disagreement with a team member. How did you handle it, and what was the outcome? <\/li><\/ul><h3><strong>Guidance questions for the <\/strong><a href=\"https:\/\/educa.pro\/en\/articles\/unmasking-the-11-types-of-customers\/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>customer<\/strong><\/a><\/h3><p>Guided questions enable the interviewer to assess the candidate\u2019s ability to focus on the <strong>customer requirements<\/strong>, communicate effectively, solve problems and work to ensure customer satisfaction. Questions such as the following are often used: <\/p><ul><li>Could you give an example of a situation in which you provided exceptional customer service? How did you identify and meet their needs? <\/li><li>Tell me about a situation where you had to convince a client that what they were asking of you was against their own interests. <\/li><li>Can you give me an example of how you turned a negative experience into a positive one for the customer? <\/li><li>What strategies do you use to build strong, trusting relationships with customers? <\/li><\/ul><h3><strong>Questions on initiative and autonomy<\/strong><\/h3><p>These questions seek specific examples of how the candidate has identified opportunities and taken action <strong>without the need for direct supervision<\/strong> and has made important decisions on their own. To do this, they ask questions such as: <\/p><ul><li>Could you give an example of a situation in which you took on a difficult challenge on your own? How did you tackle it, and what results did you achieve? <\/li><li>How do you prioritise and manage your workload when you don\u2019t have clear guidance or direct supervision? <\/li><li>Tell me about a time when you identified an area for improvement at work and took action to bring about a change. <\/li><\/ul><h3><strong>Questions from <\/strong><a href=\"https:\/\/educa.pro\/en\/articles\/5-tipos-de-liderazgo-empresarial\/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>leadership<\/strong><\/a><\/h3><p>Leadership questions are designed to assess the candidate\u2019s ability to <strong>to lead, motivate and guide<\/strong> to help others achieve common goals. In this case, the questions might be along the lines of the following: <\/p><ul><li>Describe a situation in which you took on a leadership role in a project or team. How did you motivate and guide your team-mates towards success? <\/li><li>Tell me about a time when you had to make a difficult decision as a leader. How did you assess the available options, and how did you communicate your decision to the team? <\/li><li>How do you foster and support the professional growth and development of your team members? <\/li><\/ul><h3><strong>Questions on oral communication<\/strong><\/h3><p>In most jobs, it is necessary to have good verbal communication skills in order to convey information,<a href=\"https:\/\/educa.pro\/en\/effective-communication-at-work\/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>ideas and concepts effectively<\/strong><\/a>. For this reason, employers use these types of questions to assess verbal communication skills: <\/p><ul><li>Describe a situation in which you had to convey complex information to a client or colleague. How did you ensure that your message was clear and easy to understand? <\/li><li>Tell me about a time when you had to break bad news to a client or colleague. How did you handle the situation, and what steps did you take to ensure the communication was effective? <\/li><li>How do you handle difficult questions or comments during a conversation or presentation? Can you give me an example of how you handled such a situation in the past? <\/li><\/ul><h3><strong>Questions regarding liability<\/strong><\/h3><p>Finally, the responsibility-based questions are designed to assess a candidate\u2019s ability to<a href=\"https:\/\/educa.pro\/en\/to-work-responsibly\/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>take on responsibilities<\/strong><\/a>, make important decisions and be accountable for their actions. Questions such as the following are therefore used: <\/p><ul><li>Tell me about a situation in which you had to take responsibility for a mistake. <\/li><li>How do you manage the tasks assigned to you to ensure they are completed on time and to the required standard? <\/li><li>Describe a time when you had to make a difficult decision at work and how it affected others. <\/li><\/ul><p>We invite you to subscribe to <strong>Educa.Pro <\/strong>and start enjoying a wide range of specialised training courses today, with no restrictions whatsoever, on our <a href=\"https:\/\/www.euroinnova.com\/app-cursos-gratis\" target=\"_blank\" rel=\"noopener\">free course app<\/a>! <\/p>","protected":false},"excerpt":{"rendered":"<p id=\"\">Competency-based interview questions aim to assess skills and behaviours in specific situations.<\/p>","protected":false},"author":3,"featured_media":4195,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4194","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/posts\/4194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/comments?post=4194"}],"version-history":[{"count":0,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/posts\/4194\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/media\/4195"}],"wp:attachment":[{"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/media?parent=4194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/categories?post=4194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/educa.pro\/en\/wp-json\/wp\/v2\/tags?post=4194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}