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Upskilling & Reskilling: renew skills in your team

June 11, 2024
Liz Armas

Digital transformation, automation, and globalization have significantly altered the nature of many professions. Skills that were once highly valued in the job market can quickly become obsolete. Therefore, workers must adapt and learn new skills to remain relevant in the labor market. This is what the concepts of upskilling and reskilling are all about. 

These terms refer to the acquisition of new skills or the updating of existing ones to remain competitive in a constantly changing work environment. In this post, we’ll dive deeper into both concepts. Don’t miss a thing! 

Training as the key to upskilling and reskilling processes

In general, upskilling and reskilling are related to training and professional development in the workplace context. We’re talking about fundamental concepts in the modern work environment, where technology and business practices evolve rapidly. 

Specifically, upskilling is the process of acquiring new skills or improving existing ones within the same area or role. The goal is to increase competence and efficiency in the employee’s current job. This may involve training in new technologies, advanced methodologies, or developing additional competencies that improve performance in their current position. 

For example, in today’s context, a software developer may need to learn new programming languages, or a digital marketing specialist might train in advanced SEO or web analytics techniques. That’s what upskilling is all about. 

Meanwhile, reskilling is the process of acquiring new skills required for a role different from the one the employee currently performs. In this case, the goal is to facilitate the transition to a new position within the same company or in a different industry. This is especially useful in positions that, for example, shift from entirely manual work to automated machinery. 

Three differences between upskilling and reskilling

Although both concepts focus on acquiring and renewing skills, the truth is that upskilling and reskilling are not the same. First, the objective of the two processes is different. 

As mentioned earlier, upskilling focuses on increasing competence and efficiency in the current job through the acquisition of advanced knowledge and new techniques related to the position. On the other hand, reskilling is designed to help workers adapt to significant changes in the labor market or technological transformation that makes certain roles obsolete. 

Regarding scope, there are also variations. While upskilling involves staying in the same career with a deeper focus on the current area, reskilling entails a complete reorientation of the employee’s job role. 

Likewise, when looking at the context of application, the trend is that upskilling is more useful in situations where technologies or methods in a specific field are rapidly evolving. In the case of reskilling, it is often applied in scenarios of digital transformation, automation, or corporate restructuring, where certain roles are disappearing. 

How to implement upskilling and reskilling?

Implementing upskilling and reskilling processes is, in many cases, not just an option but a necessity. Companies have workers who are highly skilled in specific techniques, but as technology advances, they need to update their skills or move to other roles. In this sense, applying upskilling and reskilling is key to retaining talent

Therefore, carrying out effective upskilling and reskilling strategies requires a structured and well-planned approach, both at the organizational and individual levels. These are the steps to consider when developing this initiative: 

Needs assessment 

The first step is to identify employees’ current skills and the organization’s future needs. This can be achieved through performance evaluations, surveys, interviews, and market trend analysis. Understanding skill gaps is essential for designing specific training programs aligned with the company’s strategic goals. 

Development of training programs 

Based on the needs assessment, specific training programs should be designed for upskilling and reskilling. These programs may include a mix of online courses, in-person workshops, seminars, certifications, and hands-on training. It’s necessary that these programs be flexible and accessible to accommodate employees’ schedules and learning styles. 

Promoting a learning culture 

Creating an organizational culture that values and promotes continuous learning is essential. Encouraging collaboration and knowledge sharing among employees also enriches the learning process. 

Use of educational technology 

Technology plays a crucial role in the effective implementation of upskilling and reskilling programs. Online learning platforms, mobile apps, and artificial intelligence tools can personalize the learning experience and make it more interactive and engaging. Additionally, the use of simulations and virtual reality provides immersive, hands-on learning experiences. 

Measurement and evaluation of results 

To ensure the success of upskilling and reskilling programs, it’s important to establish clear metrics and continuously monitor progress. Evaluating the impact of training through satisfaction surveys, performance analysis, and productivity metrics allows for continuous program improvement. 

Facilitating the transition 

For reskilling, it’s crucial to provide additional support during the transition to new roles. This includes mentors, tutoring programs, and trial periods to help employees gradually adapt to their new responsibilities. 

Benefits of the upskilling and reskilling process

Changes can be complex and may cause feelings of fear or insecurity, but the truth is that in the workplace, promoting reskilling and upskilling initiatives is a strategic investment that benefits both companies and employees. Here are the main advantages: 

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