DIDACTIC UNIT 1. KNOWLEDGE MANAGEMENT 1. Components of Knowledge Management 2. Intellectual Capital management model. HR Functions DIDACTIC UNIT 2. SUPPORTS OF KNOWLEDGE MANAGEMENT 1. Measurement and management tools DIDACTIC UNIT 3. ORGANIZATIONAL MODELS: THE HUMANIZATION OF THE ORGANIZATION 1. The importance of organizations 1.1. Historical evolution in the humanization of the organization 2. Conceptual approach to the organization 2.1. The globalization 3. Types of organizations 4. The structure 4.1. Structure types 4.1.1. The simple structure 4.1.2. The functional structure 4.1.3. The divisional structure 4.1.4. The matrix structure 5. Change and development in the organization 5.1. Theories of organizational change 5.2. Coaching and organizational change 6. The coach as an agent of change DIDACTIC UNIT 4. KNOWLEDGE MANAGEMENT SYSTEMS PROJECTS 1. Methodology for the development and implementation of a knowledge management system. 2. Planning, development and management of knowledge management projects.