With this ‘A Key to Knowledge: Unlearning’ course, you will be able to analyse in depth what knowledge management consists of. Likewise, understanding of the existing tools that influence knowledge management processes will be of great relevance. On the other hand, special interest is given to organisational models based on knowledge itself and, of course, it is relevant to highlight the techniques provided by ICT to realise positive processes in knowledge management. Finally, this course will present the methodologies that can be used in knowledge management system projects.
Transversal
Productividad
20 h
A Key to Knowledge: unlearning
Productividad
20 h
Presentación
Objetivos
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To understand what knowledge management is based on.
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To identify knowledge management strategies.
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To analyse the technological techniques that provide resources for knowledge management.
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To know the methodologies used in knowledge management projects.
Índice de contenidos
DIDACTIC UNIT 1. KNOWLEDGE MANAGEMENT
1. Components of Knowledge Management
2. Intellectual Capital management model. HR Functions
DIDACTIC UNIT 2. SUPPORTS OF KNOWLEDGE MANAGEMENT
1. Measurement and management tools
DIDACTIC UNIT 3. ORGANIZATIONAL MODELS: THE HUMANIZATION OF THE ORGANIZATION
1. The importance of organizations
1.1. Historical evolution in the humanization of the organization
2. Conceptual approach to the organization
2.1. The globalization
3. Types of organizations
4. The structure
4.1. Structure types
4.1.1. The simple structure
4.1.2. The functional structure
4.1.3. The divisional structure
4.1.4. The matrix structure
5. Change and development in the organization
5.1. Theories of organizational change
5.2. Coaching and organizational change
6. The coach as an agent of change
DIDACTIC UNIT 4. KNOWLEDGE MANAGEMENT SYSTEMS PROJECTS
1. Methodology for the development and implementation of a knowledge management system.
2. Planning, development and management of knowledge management projects.
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