Client

Soft skills

5 horas

Objetivos

Understand that the client is not only the external one, but also the internal one, and that although 'does not pay' is equally relevant in the construction of our value chain, therefore the objective is to provide quality in our service.
Identify customer needs and exceed expectations, here is the mission.
Know the bases of a customer orientation policy.
Your expectations.
Train step by step the techniques for its correct management.

Índice de contenidos

DIDACTIC UNIT 1. VIDEO INITIAL SPOT 1. Video initial spot DIDACTIC UNIT 2. STEP BY STEP 1. Step by step DIDACTIC UNIT 3. EXPERT 1. Expert DIDACTIC UNIT 4.DON'T BE SHY! GO FOR IT! 1. Don't be shy! Go for it! DIDACTIC UNIT 5. RECIPES AND TECHNIQUES 1. Recipes and techniques

Más cursos relacionados

Client

Objetivos

Índice de contenidos

Más cursos relacionados

Éxito Personal: Mejora tu trayectoria profesional

¿Síndrome del Impostor? Supéralo con 10 Técnicas

¿Qué es el Eneagrama?

¿Qué son las Habilidades Blandas o Soft Skill?

¿Cómo ser Perseverante en tu Trabajo?