Understand the perspectives of others; This will give you great power of both help and influence.
Train communication skills regarding the great diversity of prisms outside your way of thinking, and you will develop respect for these prisms, leaving aside prejudices.
Discover guidelines and techniques for active listening, improving your own cohesion with colleagues, managers and collaborators.
Índice de contenidos
UNIT 1. EMPATHY Initial spot Test game Visual Thinking Interactive advantages An important case Personal case Step by step Video Expert Don’t be shy! Go for it Know-how pill Recipes and techniques Situational videos