Emotional intelligence in the workplace is a person’s ability to recognise, regulate and control their emotions and use them to improve their quality of life and relationships with their environment. Emotional intelligence in the workplace helps to reduce stress and improve communication. Therefore, improving emotional intelligence is essential to achieve success at work and enrich the working environment. With this training action in ‘Organisational Intelligence’, you will learn to improve the way you communicate with your colleagues and to manage your emotions in a positive way. You will also learn about the benefits of emotional intelligence and how to work with it in the workplace.
Transversal
Inteligencia Emocional
1 h
Organizational Intelligence
Inteligencia Emocional
1 h
Presentación
Objetivos
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To understand the importance of emotional intelligence.
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To know the benefits of emotional intelligence in the workplace.
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To learn how to increase emotional intelligence.
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To understand the link between emotions and motivation.
Índice de contenidos
DIDACTIC UNIT 1. EMOTIONAL INTELLIGENCE IN THE COMPANY
DIDACTIC UNIT 2. EMOTIONAL INTELLIGENCE AND WORK SUCCESS
DIDACTIC UNIT 3. HOW TO WORK ON EMOTIONAL INTELLIGENCE AT WORK
DIDACTIC UNIT 4. HOW CAN WE INCREASE EMOTIONAL INTELLIGENCE?
DIDACTIC UNIT 5. WHAT IS THE RELATIONSHIP OF EMOTIONS WITH MOTIVATION?
DIDACTIC UNIT 6. MASTER YOUR EMOTIONS AND REDUCE STRESS
DIDACTIC UNIT 7. HOW TO IMPROVE ACTIVE LISTENING
DIDACTIC UNIT 8. BENEFITS OF EMPATHETIC COMMUNICATION IN THE WORK ENVIRONMENT
DIDACTIC UNIT 9. WHAT IS ASSERTIVE COMMUNICATION?
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