Emotional intelligence in the workplace is a person’s ability to recognise, regulate and control their emotions and use them to improve their quality of life and relationships with their environment. Emotional intelligence in the workplace helps to reduce stress and improve communication. Therefore, improving emotional intelligence is essential to achieve success at work and enrich the working environment. With this training action in ‘Organisational Intelligence’, you will learn to improve the way you communicate with your colleagues and to manage your emotions in a positive way. You will also learn about the benefits of emotional intelligence and how to work with it in the workplace.
Cross-cutting
1 hour
Inteligencia Emocional
Organizational Intelligence
‘Organisational Intelligence’ is aimed at managers and leaders, employees, human resources teams, entrepreneurs, communication and sales professionals and, in general, anyone interested in improving their work environment through emotional intelligence.
1 hour
Inteligencia Emocional
Course objectives
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To understand the importance of emotional intelligence.
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To know the benefits of emotional intelligence in the workplace.
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To learn how to increase emotional intelligence.
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To understand the link between emotions and motivation.
What does it prepare you for?
‘Organisational Intelligence’ prepares you to apply emotional intelligence in your work environment, which can have a positive impact on your success at work and the quality of your professional relationships. It also addresses issues related to effective communication and emotional management in the workplace, which are critical skills in today's business environment.
Teaching units
DIDACTIC UNIT 1. EMOTIONAL INTELLIGENCE IN THE COMPANY
DIDACTIC UNIT 2. EMOTIONAL INTELLIGENCE AND WORK SUCCESS
DIDACTIC UNIT 3. HOW TO WORK ON EMOTIONAL INTELLIGENCE AT WORK
DIDACTIC UNIT 4. HOW CAN WE INCREASE EMOTIONAL INTELLIGENCE?
DIDACTIC UNIT 5. WHAT IS THE RELATIONSHIP OF EMOTIONS WITH MOTIVATION?
DIDACTIC UNIT 6. MASTER YOUR EMOTIONS AND REDUCE STRESS
DIDACTIC UNIT 7. HOW TO IMPROVE ACTIVE LISTENING
DIDACTIC UNIT 8. BENEFITS OF EMPATHETIC COMMUNICATION IN THE WORK ENVIRONMENT
DIDACTIC UNIT 9. WHAT IS ASSERTIVE COMMUNICATION?