The Course in Emotional Intelligence Applied to Business is highly relevant in the current context, where emotional skills are recognised as fundamental elements and resources for success in the workplace. In particular, emotional intelligence is presented as a powerful tool for improving intrapersonal and interpersonal relationships; as well as supporting change management and effective leadership within organisations. This course provides up-to-date knowledge on existing theories and models of emotional intelligence, whilst also enabling participants to acquire the emotional skills required to tackle the challenges and demands of the business environment.
Cross-cutting
Emotional Intelligence
25 hours
Emotional Intelligence Applied to Business
Emotional Intelligence
25 hours
Introduction
Objectives
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To understand the fundamental principles of Industrial Psychology.
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To study the processes of change and development in the organisational context.
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To find out how to manage and regulate our emotions in order to apply them in a business context.
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To analyse the fundamental principles of the Emotional Intelligence theory.
Table of Contents
TEACHING UNIT 1. WHAT IS EMOTIONAL INTELLIGENCE?
1. The Concept of Emotional Intelligence
2. Theories and models of emotional intelligence
3. Components of Emotional Intelligence
4. Skills on which emotional intelligence is based
5. Emotional Intelligence Assessment
TEACHING UNIT 2. HOW ARE EMOTIONAL INTELLIGENCE AND WORK LIFE RELATED?
1. Work experience and quality of life
2. Emotional intelligence in practice: applications in the workplace
3. Emotional Intelligence and Professional Success
4. Setting Appropriate Objectives
5. Competitiveness
TEACHING UNIT 3. HOW CAN EMOTIONAL INTELLIGENCE BE IMPROVED WITHIN A COMPANY?
1. Using self-awareness to promote staff development
2. Self-regulation and mindfulness in the workplace
3. Self-motivation in organisations
4. Understanding social or interpersonal skills
5. The power of emotional intelligence in the workplace
TEACHING UNIT 4. HOW CAN WE IMPROVE EMOTIONAL INTELLIGENCE?
1. The power of positive thinking
2. Imagination/visualisation
3. The art of self-control
4. Cognitive restructuring
5. Problem-solving
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