Cross-cutting

Problem-Solving in Your Team

This course is designed for professionals and graduates in the industry seeking to enhance or refresh their problem-solving skills within team environments. Ideal for those looking to foster collaboration and drive innovative solutions without requiring advanced expertise. Participants will engage in practical exercises to boost their team's effectiveness.

8 pm Liderazgo

Problem-Solving in Your Team is your gateway to mastering one of the most vital skills in today’s dynamic work environment. As industries evolve rapidly, the ability to solve problems efficiently is in high demand. This course empowers you to navigate challenges with confidence, enhancing your capability to find innovative solutions and driving team success. You’ll develop critical thinking, adaptability, and effective communication skills, making you an indispensable asset in any team. Our immersive online format ensures flexible learning, allowing you to integrate new strategies into your daily workflow seamlessly. Choose Problem-Solving in Your Team to elevate your professional journey and meet the rising demand for adept problem-solvers in the workplace. Embrace this opportunity to transform obstacles into opportunities for growth and innovation.

Course objectives

  • To identify barriers to effective team problem-solving processes.

  • To develop strategies for creative and critical thinking in teams.

  • To improve communication skills for collaborative problem-solving.

  • To implement decision-making techniques for team success.

  • To evaluate solutions to improve team problem-solving outcomes.

  • To foster a culture of innovation and adaptability in team settings.

  • To utilise digital tools for efficient online team collaboration.

What does it prepare you for?

The Problem-Solving in Your Team course equips you to tackle complex challenges by honing your analytical skills and fostering innovative thinking. You'll learn to identify and evaluate problems, develop strategic solutions, and implement them effectively within a team setting. Post-course, you'll be adept at leading collaborative efforts, enhancing team communication, and driving successful project outcomes, ultimately boosting your team's effectiveness and productivity.

Teaching units

UNIT 1. DETECTING PROBLEMS EARLY
Conceptualization of conflict
Why do conflicts arise?
Types of conflicts
Elements common to all conflicts
The importance of conflicts
Conflictology
Can conflicts be prevented?

UNIT 2. HOW TO ACT QUICKLY IN THE EVENT OF CONFLICT
What is a problem? What is a conflict?
Conflicts of needs and interests in the task
Conflicts as an opportunity or a risk
How and why conflicts arise
Winners or losers

UNIT 3. PROBLEM SOLVING AND DECISION MAKING
Problem solving skills
Basic problem-solving techniques
Decision analysis
Decision making: the decision process

UNIT 4. NEGOTIATION AS A TOOL FOR CONFLICT RESOLUTION
What is negotiation?
Identify your negotiation style
How to negotiate
Phases of negotiation
Fundamental negotiation strategies
Tactics for successful negotiation
Practical issues

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