It is essential to gain an understanding of the interpersonal relationships to acquire the skills needed for effective communication. With this training programme on Effective Communication for Leaders and Managers you will understand communication and learn how to develop the communication skills needed to know public speaking and in such a way that non-violent. Communication effective It is a critical skill for success in leadership and management roles, as it has a direct impact on productivity, team cohesion and the ability to influence others. This training course is specifically designed for leaders and managers seeking to improve their communication and leadership skills in the business world.
Cross-cutting
Communication
25 hours
Communication for Leaders and Managers
Communication
25 hours
Introduction
Objectives
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Acquire skills and competences effective communication skills.
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Learning the the various forms of communication that exist .
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Understanding the importance of public speaking skills.
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NLP for the optimisation of the organisational communication flows.
Table of Contents
TEACHING UNIT 1. DEVELOP YOUR COMMUNICATION SKILLS
- Diversity in communication
- The elements of the communication process
- Types and levels of communication
- key ways to improve communication
- Communication barriers
TEACHING UNIT 2. DO YOU WANT TO BE A GOOD COMMUNICATOR?
- Effective interpersonal communication
- Conversational skills
- Applying conversational skills in an interview setting
- Speaking at public hearings: the art of public speaking
- Improving intra-group and inter-group communication
TEACHING UNIT 3. NEURO-LINGUISTIC PROGRAMMING FOR CONSCIOUS COMMUNICATION
- Communication within the company
- Analysis of communication channels
- Rewiring the brain to improve communication
- Neurolinguistic communication
- Enriched communication
TEACHING UNIT 4. THE POWER OF EMPATHETIC COMMUNICATION
- What is non-violent communication?
- Compassionate communication
- Assertive communication
- Conversational and interactive activities in groups
- Communicating non-judgemental messages
- Making requests and dealing with criticism
- Expressing frustration effectively
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