The Course in Emotional Intelligence Applied to Business is of the utmost importance in the current context, where emotional skills are recognised as fundamental elements and resources for success in the workplace. In particular, emotional intelligence is presented as a powerful tool to improve intrapersonal and interpersonal relationships; as well as benefiting the change management and effective leadership within organisations. This course provides up-to-date knowledge of existing theories and models of emotional intelligence, but also enables participants to the acquisition of the necessary emotional skills to tackle the challenges and demands of the business environment.
Cross-cutting
Emotional Intelligence
25 hours
Emotional Intelligence Applied to Business
Emotional Intelligence
25 hours
Introduction
Objectives
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To understand the fundamental principles of the Occupational Psychology.
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To study the processes of change and the development of the organisational context.
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Learn how to managing and regulating our emotions to apply them in a business context.
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To analyse the principles fundamental on the theory of emotional intelligence.
Table of Contents
TEACHING UNIT 1. WHAT IS EMOTIONAL INTELLIGENCE?
- The Concept of Emotional Intelligence
- Theories and Models of Emotional Intelligence
- Components of Emotional Intelligence
- Skills on which Emotional Intelligence is based
- Assessment of Emotional Intelligence
TEACHING UNIT 2. HOW ARE EMOTIONAL INTELLIGENCE AND WORKING LIFE RELATED?
- Work experience and quality of life
- Emotional intelligence in action: applications in the workplace
- IE and career success
- Setting appropriate targets
- Competitiveness
TEACHING UNIT 3. HOW CAN WE IMPROVE EMOTIONAL INTELLIGENCE IN THE WORKPLACE?
- Using self-awareness to promote staff development
- Self-regulation and mindfulness in the workplace
- Self-motivation in organisations
- Understanding social and interpersonal skills
- The Power of Emotional Intelligence in the Workplace
TEACHING UNIT 4. HOW CAN WE IMPROVE OUR EMOTIONAL INTELLIGENCE?
- The power of positive thinking
- Imagination/visualisation
- The art of self-control
- Cognitive restructuring
- Troubleshooting
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