Cross-cutting

Chat GPT and Artificial Intelligence

Digital Skills 30 hours

Introduction

In light of the growing importance of Artificial Intelligence (AI) and Chatbots, this Chat GPT and Artificial Intelligence The course examines the ChatGPT phenomenon, highlighting its importance in human-machine interaction. In an environment where digital communication is essential; training in ChatGPT is key to understanding, implementing and optimising these disruptive technologies.

Objectives

  • Understand the basics of Artificial Intelligence and its application in chatbot development.

  • Master the operation and capabilities of ChatGPT for creating effective chatbots.

  • Develop practical skills in building both basic and advanced chatbots.

  • Improve user interaction, optimising usability and user experience.

  • Integrate ChatGPT into websites and applications to boost digital communication.

  • Explore effective monetisation strategies for chatbot-based projects.

  • Reflect on ethical considerations and responsibilities in the use of AI and chatbots, promoting ethical practices in the development and deployment of these technologies.

Table of Contents

UNIT 1. ARTIFICIAL INTELLIGENCE AND CHAT GPT
What is ChatGPT?
How does artificial intelligence affect ChatGPT?
Chat GPT versions and features
Uses of ChatGPT
Benefits of AI and ChatGPT

UNIT 2. CHAT GPT AND HOW IT WORKS
How does ChatGPT work?
Differences between ChatGPT and other chatbots
Natural Language Processing (NLP)
Transfer learning
How to train a ChatGPT model

UNIT 3. CREATING A BASIC CHATBOT WITH CHAT GPT
Choice of development platform
Configuration of the development environment
Preparation of training data
GPT Chat Model Training
Integration of the model into the chatbot
Testing and improving the model

UNIT 4. IMPROVED USER INTERACTION
Analysis of the conversation with the user
Personalisation of the conversation
Use of emojis and image-based replies
Voice and audio integration
Multilingual responses

UNIT 5. INTEGRATING CHAT GPT INTO A WEBSITE OR APPLICATION
Integration of the chatbot into a web page
Integration of the chatbot into a mobile application
Customising the chatbot’s appearance
User security and privacy management

UNIT 6. CHATBOT MONETISATION
Business models for chatbots
Monetisation through advertising
Monetisation through subscriptions
Monetisation through in-app purchases
Analysis of performance and profitability

UNIT 7. ETHICS AND RESPONSIBILITY IN AI AND CHATBOTS
Ethical considerations and responsibility in AI
Biases in AI and how to avoid them
User rights and privacy
Chatbot Regulations and Standards
Social and environmental responsibility

UNIT 8. ADVANCED GPT CHAT APPLICATIONS
Chatbots for customer service
Chatbots for financial services
Chatbots for healthcare services
Chatbots for education
Chatbots for entertainment and leisure

UNIT 9. TOOLS AND RESOURCES FOR DEVELOPING CHATBOTS USING CHAT GPT
Chatbot development platforms
Libraries and frameworks for AI development
Databases and storage
Training and learning resources
Communities and support groups for developers

UNIT 10. USE CASES INVOLVING CHAT GPT
Development of an advanced chatbot
Case study in customer service
Case study in education
Case study in healthcare
Case study in leisure

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