Thanks to this Course on Emotional Intelligence Applied to Business Management you will learn about the principles of the emotional intelligence, its benefits and how the emotional brain works. You will explore various methods to practise and develop this type of intelligence through positive thinking, self-control, imagination or visualisation, conflict resolution and cognitive restructuring. Finally, you will discover how this knowledge can be applied within the business sector and its significance in areas such as staff development, self-motivation, self-regulation, an understanding of social and interpersonal skills, and the improvement of work environment.
Emotional Intelligence Applied to Business Management
Introduction
Objectives
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Find out what the emotional intelligence and what the benefits are.
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To improve self-awareness and empathy.
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To develop the ability to implement techniques that enhance the emotional intelligence.
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Acquire work skills in team y self-employed.
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Apply the knowledge gained to the business world in order to manage effectively the emotions.
Table of Contents
TEACHING UNIT 1. EMOTIONAL INTELLIGENCE
1. The benefits of emotional intelligence
2. The emotional brain
3. Emotional skills
TEACHING UNIT 2. TECHNIQUES FOR IMPROVING EMOTIONAL INTELLIGENCE
1. Positive thoughts
2. Imagination/visualisation
3. Self-control
4. Cognitive restructuring
5. Troubleshooting
TEACHING UNIT 3. EMOTIONAL INTELLIGENCE IN ORGANISATIONS
1. Using self-awareness to promote staff development
2. Self-regulation and mindfulness in the workplace
3. Self-motivation in organisations
4. Understanding social and interpersonal skills
5. Improving emotional intelligence in the workplace
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