With this training programme in Emotional Intelligence in Business and Character Management Students will be able to function effectively within the sector and learn techniques and methods which will help improve the emotional intelligence of new leaders and promote leadership based on qualities. Through this training, you will gain a solid introduction to the Emotional Intelligence and quality management in a business context, equipping you with the tools you need to develop skills emotional skills, effective leadership, etc.
Corporate
Emotional Intelligence in Business and Character Management
Introduction
Objectives
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Learn techniques and methods which will help to improve the emotional intelligence of new leaders and the practice of management based on qualities.
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Identify and recognise different emotions and his impact in decision-making and interpersonal relationships.
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Develop emotional skills essential for achieving professional success and leading teams effectively.
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Understanding the differences between management by qualities and management by area of responsibility in the business world.
Table of Contents
TEACHING UNIT 1. THE BRAIN MAP OF EMOTIONS
- The biological basis of emotions
- Scientific basis
- Emotions
TEACHING UNIT 2. EMOTIONAL SKILLS
- Definition of Emotional Intelligence versus IQ
- Emotional skills
- Dimensions of the IE model
TEACHING UNIT 3. EMOTIONAL LEADERSHIP
- The key principles of emotional intelligence applied in the workplace
- Emotional skills and professional success
- The Habits of Highly Effective People
- Qualities of new leaders and how to develop them
- Guidelines for improving and developing our IE
TEACHING UNIT 4. MANAGEMENT BASED ON QUALITIES RATHER THAN SKILLS
- Differences between the various administrations
- Implementation of quality management
- Recruitment based on qualities
TEACHING UNIT 5. EMOTIONAL INTELLIGENCE COACHING.
- The process of guided learning
- The practice