Sector-specific

ISO 9001. Quality management system for companies in the civil engineering sector

Civil Engineering and Structures 40 hours

Introduction

The course ISO 9001: Quality Management System in Companies in the Civil Engineering Sector offers you the opportunity to excel in a sector that is constantly growing and where there is high demand for labour. The ISO 9001:2015 standard It is essential for ensuring quality in civil engineering processes and services, and mastering it will position you as a valuable professional. Through this online course, you will acquire fundamental skills for the analysis and interpretation of requirements, planning and support, operation and performance evaluation, and continuous improvement. You will learn how to develop and implement a effective quality management system, ensuring that your company meets the highest standards. This course is designed to provide an in-depth understanding of the standard, enabling you to lead projects with confidence and optimise processes to achieve excellence in the sector. Taking this course is an investment in your professional future that will open up new opportunities and enable you to excel in the competitive field of civil engineering.

Objectives

  • Understanding the principles key elements of the ISO 9001:2015 standard.

  • To analyse and interpret the requirements of the ISO 9001:2015 standard.

  • Design a support plan effective for the implementation of quality management.

  • To assess the performance of the processes in accordance with ISO 9001:2015.

  • Implement strategies for improvement continues to work on civil engineering projects.

  • Develop a management system for quality tailored to your business.

  • Apply tools for the effective planning in quality management.

Table of Contents

TEACHING UNIT 1. WHAT IS THE ISO 9001:2015 STANDARD? ANALYSIS AND INTERPRETATION OF REQUIREMENTS

What is the ISO 9001 standard?
Terms and definitions
Organisational context
Leadership and quality policy
Roles, responsibilities and authority within the organisation

TEACHING UNIT 2. PLANNING AND SUPPORT

Measures to address risks and opportunities
Quality objectives and change planning
Resources, skills and awareness
Communication
Documented information

TEACHING UNIT 3. OPERATIONS AND PERFORMANCE EVALUATION

Operational planning and control, and requirements for products and services
Design and development of products and services
Control of externally supplied processes, products and services
Production and provision of services
Release of products and services and control of non-conforming outputs

TEACHING UNIT 4. IMPROVEMENT AND PLAN FOR THE DEVELOPMENT AND IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM

Monitoring, measurement, analysis, evaluation and customer satisfaction
Internal audit, non-conformity and corrective action
Management review
Improvement
Plan for the development and implementation of a quality management system

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