The Course on Operations and Maintenance in Facility Management It is your gateway to a booming sector, where demand for experts in facilities management and maintenance is constantly growing. On this course, you will acquire essential skills for managing building elements, ensuring health and safety at work, and optimising soft and hard services in buildings. You will learn to coordinate general services and security, and to oversee technical installations, positioning yourself as a key professional in improving operational efficiency and the well-being of building occupants. The online training offers you the flexibility you need to learn at your own pace, combining theory and practice through case studies. This course is ideal for those looking to stand out in a competitive job market, enhancing your ability to respond to complex situations and improving the sustainability of infrastructure. Join us and transform your career in the dynamic world of Facility Management.
Operations and maintenance in facility management
Facility Management
40 hours
Introduction
Objectives
- To understand the key structural elements involved in building management.
- To identify risks in the workplace in order to improve safety.
- To assess the effectiveness of general and monitoring services.
- To analyse the impact of technical installations on the building’s performance.
- Develop strategies to optimise the management of hard services.
- Apply techniques for continuous improvement in facilities management.
- Implement health and safety protocols in different settings.
Table of Contents
TEACHING UNIT 1. CONSTRUCTIVE ELEMENTS
Structural elements, enclosures, building envelopes and external elements
Accessibility and the removal of architectural barriers
Differences in facilities by sector
Critical Infrastructure and the FM (I)
Critical Infrastructure and the FM (II)
TEACHING UNIT 2. OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
Organisation of an Occupational Health and Safety Department reporting to the Facility Manager
Basic Principles of Health and Safety at Work (I)
Basic Principles of Health and Safety at Work (II)
Basic Principles of Health and Safety at Work (III)
Basic Principles of Auditing and the Coordination of Business Activities
TEACHING UNIT 3. SOFT SERVICES – GENERAL SERVICES AND SECURITY
Planning and cleaning systems for premises
CIC (Critical Infrastructure Cleaning)
Catering services, Food service
Private Security Management at FM (I)
Private Security Management at FM (II)
TEACHING UNIT 4. HARD SERVICES – TECHNICAL INSTALLATIONS IN BUILDINGS
Hard Services and the ‘yellow line’ concept: production environments versus corporate environments
Hard Services – IT, audiovisuals and telecommunications
Hard Services – Air Conditioning – Air Quality
Hard Services – Electrical installations and lighting control in smart buildings
Basics of Energy and Water Management – The Battle Between Consumption and Cost