The Course: Quality Management. Quality Assurance offers you a unique opportunity to enter a field that is constantly growing and in high demand. In a world where excellence is key, organisations are looking for professionals who are qualified to ensure the quality of their processes and products. Through this course, You will acquire essential skills to understand the fundamentals of quality, implement effective management systems and carry out ongoing monitoring to ensure the highest standards. You will learn to identify and resolve quality-related problems, ensuring that operations are carried out efficiently and satisfactorily. This course will prepare you to tackle the challenges of today’s job market, equipping you with the the tools needed to stand out in a competitive environment. By the end of the course, you will be better equipped to contribute to the success of any organisation, acting as a cornerstone in the pursuit of excellence.
Quality Management. Quality Assurance
Introduction
Objectives
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Understand the key concepts of the quality management and his importance in the business environment.
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Identify the key stages for the effective implementation of a quality management system in a organisation.
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Analyse the activities y tools related to the continuous improvement and the quality assurance.
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Apply monitoring techniques y monitoring for assess the performance from the quality management system.
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Assess the benefits from implement a quality management system for optimise the organisational processes.
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To recognise the applicable regulations and the international standards in the business quality management.
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Developing skills for the identification y troubleshooting related to the quality in projects.
Table of Contents
TEACHING UNIT 1. FUNDAMENTALS OF QUALITY
Introduction
Quality Policy
Conducting a context analysis
Processes and procedures
Risk identification
TEACHING UNIT 2. IMPLEMENTATION OF THE QUALITY MANAGEMENT SYSTEM
Definition of responsibilities and objectives
Establishment of plans and programmes
Human resources management
Materials Management
Management of external resources (suppliers)
External Resource Management (Procurement)
TEACHING UNIT 3. ACTIVITIES RELATED TO QUALITY
Information management
Communication management
Design, product and service planning
Design, product and service control
TEACHING UNIT 4. QUALITY TRACKING AND MONITORING
Management of non-compliance and its rectification
Internal control mechanisms: Report
Control mechanisms: Audits
Management review
External certification.
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