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Quality management. Quality assurance

Quality 40 hours

Introduction

Quality Management. Quality Assurance It’s your gateway to to master quality principles and management systems, skills in high demand across a wide range of industries. As companies seek to excellence and customer satisfaction, professionals specialising in quality-related activities become key assets.

This course is designed to provide you with essential knowledge for implementing effective quality management systems and for accurately monitor and measure quality. As 100 % online, offers flexibility without compromising on depth, allowing you to learn at your own pace whilst gaining skills that are highly valued in the labour market.

By registering, you’ll be placed in a a rapidly growing sector, where the Quality assurance is a competitive advantage, not just a requirement. Boost your career becoming a key player in ensuring the organisational excellence and reliability.

Objectives

  • Understanding the key principles of quality to improve processes.

  • Identify the components of a quality management system.

  • To analyse quality-related activities to optimise operational efficiency.

  • Implement quality monitoring techniques to maintain high standards.

  • Measuring performance metrics to assess improvements in quality.

  • To evaluate quality assurance methods focused on customer satisfaction.

  • Implement quality strategies in line with the organisation’s objectives.

Table of Contents

UNIT 1. QUALITY PRINCIPLES
Introduction.
Quality policy
Development of context analysis.
Processes and procedures
Risk identification
UNIT 2. QUALITY MANAGEMENT SYSTEM
Definition and objectives of responsibility
Plans and programme definition
HR management
Material resource management
External resource management (Suppliers)
External resource management (Procurement)
UNIT 3. QUALITY-RELATED ACTIVITIES
Information management.
Communication management
Design, product and service planning
Design, product and service control
UNIT 4. QUALITY MONITORING AND MEASUREMENT
Non-conformity management and corrective action
Internal control mechanisms: Reporting
Control mechanisms: Auditing
Management review
External certification

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Can the courses be taken at your own pace?

Yes. Most of the courses on Educa.Pro are self-paced and on-demand, allowing users to progress at their own pace without missing out on progress tracking or assessments, which makes it easier to fit them around work or study commitments.

What levels of security and compliance does the platform offer?

Educa.Pro complies with security standards designed to protect user and organisational data. Furthermore, it supports the traceability of certifications, digital signatures and the management of assessments, thereby ensuring regulatory and legal compliance in both educational and corporate environments.

What support and guidance does Educa.Pro offer?

The Educa.Pro team offers comprehensive support throughout implementation, roll-out and adoption, ensuring that organisations get the most out of the platform and achieve measurable results from day one.

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