Corporate

Quality management. Quality assurance

Quality

40 hours

Introduction

Quality Management. Quality Assurance It’s your gateway to to master quality principles and management systems, skills in high demand across a wide range of industries. As companies seek to excellence and customer satisfaction, professionals specialising in quality-related activities become key assets.

This course is designed to provide you with essential knowledge for implementing effective quality management systems and for accurately monitor and measure quality. As 100 % online, offers flexibility without compromising on depth, allowing you to learn at your own pace whilst gaining skills that are highly valued in the labour market.

By registering, you’ll be placed in a a rapidly growing sector, where the Quality assurance is a competitive advantage, not just a requirement. Boost your career becoming a key player in ensuring the organisational excellence and reliability.

Objectives

Understanding the key principles of quality to improve processes.
Identify the components of a quality management system.
To analyse quality-related activities to optimise operational efficiency.
Implement quality monitoring techniques to maintain high standards.
Measuring performance metrics to assess improvements in quality.
To evaluate quality assurance methods focused on customer satisfaction.
Implement quality strategies in line with the organisation’s objectives.

UNIT 1. QUALITY PRINCIPLES
Introduction.
Quality policy
Development of context analysis.
Processes and procedures
Risk identification
UNIT 2. QUALITY MANAGEMENT SYSTEM
Definition and objectives of responsibility
Plans and programme definition
HR management
Material resource management
External resource management (Suppliers)
External resource management (Procurement)
UNIT 3. QUALITY-RELATED ACTIVITIES
Information management.
Communication management
Design, product and service planning
Design, product and service control
UNIT 4. QUALITY MONITORING AND MEASUREMENT
Non-conformity management and corrective action
Internal control mechanisms: Reporting
Control mechanisms: Auditing
Management review
External certification

Quality management. Quality assurance

Introduction

Objectives

Table of Contents

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