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Cross-cutting

Skills for Digital Transformation

Digital Skills 30 hours

Introduction

This Digital Transformation Skills course requires a range of skills, both techniques as well as management skills to ensure success. These skills can be applied at various levels of the organisation, from leaders down to employees at all departments, are essential for leading and participating effectively in the tdigital transformation of an organisation. These skills can be developed through education, training and practical experience on digital projects. This training will enable you to gain a deeper understanding of the practical aspects and provide you with new resources to develop professionally. The ability to manage change is essential for helping employees adapt to new technologies and processes.

Objectives

  1. Optimise the internal processes y operational of an organisation.

  2. To offer a experience from the customer an improved, more personalised and more convenient service.

  3. To promote a culture of innovation.

Table of Contents

TEACHING UNIT 1. SKILLS FOR DIGITAL TRANSFORMATION

  1. An introduction to digital transformation.
    1. - The scope of digital transformation.
    2. - Integration of technology: planning and analysis of the new environment.
    3. - Development of digital strategy and vision.
    4. - Digital transformation plan.
  2. Identifying the tools required for using the technology.
    1. - Knowledge of basic tools: office software, the internet, and basic Microsoft applications (Excel, Word, PowerPoint, Outlook).
    2. - Communication tools (video conferencing and online meetings): WhatsApp, Zoom, Google Meet, Skype.
    3. - Email: organising and using templates.
    4. - Information storage and sharing: Google Drive, Dropbox, intranets.
  3. Gaining knowledge of digital marketing and social media.
    1. - Web presence and social media.
    2. - E-commerce.
    3. - Analysis of customers and online competitors.
    4. - Email marketing strategies for communicating with customers.
  4. Business management and productivity.
    1. - Cloud-based project management.
    2. - Setting up and managing remote teams.
    3. - Creation and documentation of processes in digital format.

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Your questions answered

Why choose Educa.Pro?

Educa.Pro enables organisations to centralise training management, personalise learning and gain clear insights into the impact of training programmes. Thanks to its AI-powered technology, organisations can optimise their learning strategies, enhance talent development and make data-driven decisions.

Can the courses be taken at your own pace?

Yes. Most of the courses on Educa.Pro are self-paced and on-demand, allowing users to progress at their own pace without missing out on progress tracking or assessments, which makes it easier to fit them around work or study commitments.

What levels of security and compliance does the platform offer?

Educa.Pro complies with security standards designed to protect user and organisational data. Furthermore, it supports the traceability of certifications, digital signatures and the management of assessments, thereby ensuring regulatory and legal compliance in both educational and corporate environments.

What support and guidance does Educa.Pro offer?

The Educa.Pro team offers comprehensive support throughout implementation, roll-out and adoption, ensuring that organisations get the most out of the platform and achieve measurable results from day one.

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