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Cross-cutting

Leadership and Team Management Techniques

Leadership 45 hours

Introduction

This training in Leadership and team management techniques offers you specialist training in this field. Leading a team is a complex task, which requires the person in charge to possess a number of knowledge, skills and techniques that facilitate the role of a manager and enable them to carry out leadership tasks. On this course, you will learn how to manage, lead, delegate and to to motivate to the members of his team.

Objectives

  1. Understanding the paper of the headquarters in a organisation and the importance of a manager’s dual loyalty.

  2. Purchase knowledge on authority and the responsibility, as well as the different management styles.

  3. Explore the hypothesis on human behaviour and its influence on the style of address.

  4. To analyse the needs of individuals and the dimensions of leadership.

  5. To study the motivation as a driving force behind teamwork and its impact on morale and the role of leadership.

  6. Learn about the fastening from objectives, their assumptions, assessment criteria and requirements.

Table of Contents

TEACHING UNIT 1. THE ROLE OF MANAGEMENT IN PERSPECTIVE.

  1. The boss’s dual loyalty: The Organisation – the functional and the operational
  2. Authority and responsibility Types of authority
  3. Autocratic, laissez-faire and catalytic or interactive leadership styles
  4. Some hypotheses about human behaviour: How we form these hypotheses and how they influence management style
  5. The needs of individuals
  6. The dimensions of the control unit

TEACHING UNIT 2. MOTIVATION: THE DRIVING FORCE BEHIND GROUP WORK.

  1. The needs of the workers and the company
  2. Team morale and the role of leadership
  3. Status and roles: Motivation

TEACHING UNIT 3. SETTING OBJECTIVES.

  1. Assumptions regarding goal-setting The management cycle
  2. Aspirations, activities and objectives Terminology and concepts
  3. Why management by objectives sometimes fails
  4. Goal-oriented behaviour versus task-oriented behaviour. Achievement versus uncertainty. Risk versus safety
  5. Criteria for evaluating the objectives
  6. Guidelines for using objectives as a motivational factor

TEACHING UNIT 4. PERSONAL COMMUNICATION: A BASIC TOOL FOR MANAGERS.

  1. Basic elements of the communication process
  2. Requirements for effective communication
  3. Dimensions of personal communication: context, audience and conditioning
  4. The use and types of questions in effective communication
  5. Leadership Behaviours in Communication
  6. Non-directive behaviours
  7. Active listening Barriers to listening

TEACHING UNIT 5. TIME MANAGEMENT AT WORK.

  1. Key points for making effective use of the time available: working methods
  2. The work agenda
  3. Urgent and Important: Daily Plan

TEACHING UNIT 6. STAFF TRAINING AND DEVELOPMENT.

  1. Training from a broader perspective: Leadership as a form of training
  2. Learning as a change in behaviour
  3. Psycho-paedagogical principles: Concepts versus memory
  4. Learning and forgetting: Evaluation of training

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