The demand for skilled managers is booming as organisations increasingly recognise the critical role that effective leadership plays in their success. ‘Managerial Skills’ is your gateway to developing the skills that will set you apart in today’s competitive job market. This comprehensive online course explores essential areas such as leadership, team management and problem-solving techniques. You’ll gain insights into effective communication, self-control and conflict management, equipping you with the tools to lead with confidence and inspire your team. As businesses seek innovative leaders, now is the perfect time to enhance your managerial skills. Seize the opportunity to transform your career path and become the leader every organisation seeks. Join us to unlock your potential and drive meaningful change.
Managerial skills
Business Administration and Management
40 hours
Introduction
Objectives
- To develop effective leadership skills to inspire and guide your team towards shared goals.
- To master team management strategies in order to improve collaboration and productivity.
- To learn problem-solving techniques to tackle challenges efficiently and creatively.
- To improve communication skills in order to have clear, persuasive and effective interactions.
- To develop self-control in order to manage stress and make well-considered decisions under pressure.
- To acquire conflict management skills to resolve disputes and maintain a harmonious workplace.
- To improve your ability to adapt your leadership style to different team dynamics and situations.
Table of Contents
UNIT 1. LEADERSHIP
Leadership
Leadership styles
Situational leadership
Motivation
Personal development plan
UNIT 2. TEAM MANAGEMENT
Team management
Roles within the work team
Virtual and/or transnational teams
Change management
Dysfunctional teams
UNIT 3. PROBLEM-SOLVING TECHNIQUES
The nature of a problem
Emotion management
Creativity
Team problem-solving techniques
Decision-making in foster care
UNIT 4. COMMUNICATION, SELF-CONTROL AND CONFLICT MANAGEMENT
Communication
Communication errors
Self-control and conflict management
Assertiveness
Conflict management and negotiation