Cross-cutting

Knowledge management

Personal Development 40 hours

Introduction

The course Knowledge management It opens the door to a rapidly growing field, which is essential for any organisation seeking to stand out in the competitive current environment. The ability to Knowledge management is a key factor in to drive innovation and improve organisational efficiency. Through this course, you will acquire the skills needed to understand the concept of ‘knowledge‘ and his management from the perspective of the organisation and its members, enabling you to implement effective practical initiatives. The growing demand for labour in this sector highlights the importance of mastering these skills. This online course offers you the flexibility to learn from anywhere, tailored to your needs. By the end, you’ll be ready to tackle the challenges of the world of work, improving both your professional profile such as teamwork dynamics within any company.

Objectives

  • Understanding the concept of knowledge and his relevance within the organisational context.

  • Identify key tools for manage the knowledge within an organisation.

  • To analyse the management from the knowledge from the employees’ perspective.

  • Assess practical initiatives recommended for improving knowledge management.

  • Develop skills to implement effective strategies knowledge management.

  • To explore the impact of the management from the knowledge in organisational culture.

  • Discover how shared knowledge can promote the innovation and business success.

Table of Contents

TEACHING UNIT 1. WHAT IS KNOWLEDGE MANAGEMENT?: THE CONCEPT OF 'KNOWLEDGE'

The need for knowledge management
How to manage knowledge
The benefits of knowledge management
Those involved in the creation of knowledge

TEACHING UNIT 2. KNOWLEDGE MANAGEMENT FROM AN ORGANISATIONAL PERSPECTIVE

Strategy, objectives and planning
Structure, policies and culture
Implementation of processes and initiatives
Indicators and measurement of results
Those responsible for managing knowledge within the organisation

TEACHING UNIT 3. KNOWLEDGE MANAGEMENT FROM THE PERSPECTIVE OF ORGANISATION MEMBERS

Communication
Learning
Motivation and attitude
Barriers to knowledge sharing
Cross-cutting skills and competences for the exchange and creation of new knowledge

TEACHING UNIT 4. MOST RECOMMENDED PRACTICAL INITIATIVES

Communities of practice
Knowledge maps
Mentoring
Non-fiction books
Lessons learnt and best practice

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