In today’s rapidly evolving business landscape, the The demand for effective managerial skills is at an all-time high. The Managerial Skills course is designed to equip you with essential skills which are crucial for leadership, team management and conflict resolution. As organisations increasingly rely on virtual and transnational teams, Mastering the art of communication and emotional intelligence becomes vital. This course focuses on situational leadership, motivating team members, and by employing innovative problem-solving techniques that foster creativity and collaboration. By improving your self-control and negotiation skills, you will be ready to tackle challenges head-on. Join us to unlock your potential and stand out in a competitive job market where Exceptional managers are in high demand. Take the step towards becoming the leader you aspire to be.
Managerial Skills
Leadership
40 hours
Introduction
Objectives
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Understanding leadership styles to improve your effectiveness as a leader in various situations
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Develop strategies for effective team management in virtual and transnational environments
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Apply problem-solving techniques to tackle complex issues and encourage teamwork
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Improve communication skills to minimise errors and improve interpersonal interactions
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Practise self-control techniques to manage stress and maintain a productive working environment
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Learn conflict management strategies to negotiate effectively and resolve disputes constructively
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Create a personal development plan to continuously develop managerial abilities and skills
Table of Contents
UNIT 1. LEADERSHIP
Leadership
Leadership styles
Situational leadership
Motivation
Personal development plan
UNIT 2. TEAM MANAGEMENT
Team management
Roles within the work team
Virtual and/or transnational teams
Change management
Dysfunctional teams
UNIT 3. PROBLEM-SOLVING TECHNIQUES
The nature of the problem
Emotion management
Creativity
Team problem-solving techniques
Foster’s method of decision-making
UNIT 4. COMMUNICATION, SELF-CONTROL AND CONFLICT MANAGEMENT
Communication
Communication errors
Self-control or stress management
Assertiveness
Conflict management and negotiation
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