Sector-specific

Global Distribution Systems, Amadeus

Retail 25 mins

Introduction

This training course Global Distribution Systems (GDS) with a focus on Amadeus, offers you a way to visually understand key aspects of this system, which is the most widely used worldwide. Amadeus is a Leading GDS which facilitates the efficient management of bookings, tickets and services for travel agencies and tourism service providers. This course provides in-depth knowledge of the platform, covering everything from the from basic navigation to advanced features such as the creating a PNR, amending a PNR or the queue count. Amadeus is a major GDS in the tourism industry as it connects key players such as airlines, hotels and car hire companies.

Objectives

  • Learn about the Basic navigation in Amadeus to manage bookings and services efficiently.

  • Know how to apply functions of fares and ticketing to optimise processes.

  • Learn about Amadeus tools for accessing real-time information and improve decision-making.

  • Interpret and learn how to create a PNR on Amadeus.

  • Implement strategies for the queue counting on Amadeus.

  • To analyse cases where amend the PNRs in Amadeus and learn how to carry them out.

Table of Contents

VIDEO LESSON 1. GLOBAL DISTRIBUTION SYSTEMS
VIDEO LESSON 2. AMADEUS SELLING PLATFORM
VIDEO LESSON 3. CREATING A PNR
VIDEO LESSON 4. AMENDING A PNR
VIDEO LESSON 5. COUNTING TAILS IN AMADEUS

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