Thanks to An Introduction to NVC: The 4 Steps of Non-Violent Communication You will gain the tools, skills and knowledge needed to improve your performance and your prospects for personal and professional success in both informal and formal communication contexts. The communication Non-violence is a very important means of developing people’s talents, as well as their emotional intelligence. This course will equip you to use communication skills effectively, focusing on assertiveness, empathy and active listening. You will also learn how to resolve social conflicts inherent in a violent or aggressive communication specific situations that a person may face in their professional and/or social life.
Cross-cutting
Communication
30 hours
An Introduction to NVC: The 4 Steps of Non-Violent Communication
Communication
30 hours
Introduction
Objectives
-
To achieve the tools appropriate guidance on active listening.
-
To know the parameters of violent communication.
-
Understanding and learning how to use the non-violent communication.
-
To develop skills focused on empathy in the field of labour and social communications.
-
To understand the concepts of group discussion, compassionate communication and assertive communication.
Table of Contents
TEACHING UNIT 1. COMMUNICATION
1. Introduction
2. Key elements of the communication process
3. Levels of communication
4. Factors that promote communication
5. Factors that hinder communication
TEACHING UNIT 2. NON-VIOLENT COMMUNICATION
1. An Introduction to Non-Violent Communication
2. Non-violent communication: making way for compassion
3. Empathetic communication
4. Non-violent communication within groups
5. Observe without judging
6. How to order and receive
7. Expressing anger and gratitude
TEACHING UNIT 3. NON-VIOLENT COMMUNICATION AND EMPATHY
1. Developing empathy
2. The relationship between assertiveness and empathy
3. Non-violent communication
TEACHING UNIT 4. DEVELOPING EMPATHETIC COMMUNICATION IN NON-VIOLENT COMMUNICATION
1. What is non-violent communication?
2. Compassionate communication
3. Assertive communication
4. Conversation and group interaction activities
5. Sending non-judgemental messages
6. Making requests and dealing with criticism
7. Expressing frustration effectively
More related courses
Cross-cutting
Cross-cutting
Cross-cutting
Your questions answered
Why choose Educa.Pro?
Educa.Pro enables organisations to centralise training management, personalise learning and gain clear insights into the impact of training programmes. Thanks to its AI-powered technology, organisations can optimise their learning strategies, enhance talent development and make data-driven decisions.
Can the courses be taken at your own pace?
Yes. Most of the courses on Educa.Pro are self-paced and on-demand, allowing users to progress at their own pace without missing out on progress tracking or assessments, which makes it easier to fit them around work or study commitments.
What levels of security and compliance does the platform offer?
Educa.Pro complies with security standards designed to protect user and organisational data. Furthermore, it supports the traceability of certifications, digital signatures and the management of assessments, thereby ensuring regulatory and legal compliance in both educational and corporate environments.
What support and guidance does Educa.Pro offer?
The Educa.Pro team offers comprehensive support throughout implementation, roll-out and adoption, ensuring that organisations get the most out of the platform and achieve measurable results from day one.