it is essential to acquire knowledge about interpersonal relationships to gain the necessary skills for effective communication. With this course on Communication for Leaders and Managers, you will understand communication and learn to develop the communicative skills needed to speak in public and non-violently.
Sector-specific
Project Management
25 hours
Communication for Leaders and Managers
Project Management
25 hours
Introduction
Objectives
- To acquire effective communication skills and competencies.
- To learn the different forms of communication.
- To understand the importance of public speaking.
- Use NLP (Neuro-Linguistic Programming) to optimize organizational communication flows.
- To apply empathetic communication: non-violent communication.
Table of Contents
UNIT 1. DEVELOP YOUR COMMUNICATION SKILLS
Plurality of communication
The elements of the communicative process
Types and levels of communication
tips to improve communication
Barriers to communication
UNIT 2. DO YOU WANT TO BE A GOOD COMMUNICATOR?
Effective interpersonal communication
Conversational skills
Application of conversational skills in the interview context
Public speaking: The art of speaking before an audience
Improving intra-group and inter-group communication
UNIT 3. NEURO-LINGUISTIC PROGRAMMING FOR CONSCIOUS COMMUNICATION
Communication in the company
Analysis of communication channels
Reprogramming for improved communication
Neurolinguistic communication
Enriched communication
UNIT 4. THE POWER OF EMPATHETIC COMMUNICAITON
What is non-violent communication?
Compassionate communication
Assertive communication
Conversational and interaction acts in groups
Sending non-judgmental messages
Making requests and dealing with criticism
Expressing frustration effectively
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