The pressure It is an inseparable part of work. It is at the most important and decisive moments, when the stakes are highest, that it rears its head. Psychological pressure is a excessive stress which arises in situations of perceived utmost importance, when the demands are high and the decisive consequences. Thanks to the training provided by How to Perform Well Under Pressure at Work you’ll gain first-hand insight into the skills that will help you develop the communication skills needed to tackle the communication at work. Once the course has been completed, students will have the knowledge to identify the risk factors work-related stress, whilst not forgetting the importance of improving workflows in order to to increase productivity.
Cross-cutting
Productivity
8 pm
How to Perform Well Under Pressure at Work
Productivity
8 pm
Introduction
Objectives
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Mastering the basic communication skills.
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Getting to know the different styles of communication.
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To be able to understand the consequences of the work-related stress.
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To know the key points to create your teams.
Table of Contents
TEACHING UNIT 1. YOUR SKILLS ARE THE KEY!
- Communication skills and communicative competence
- Communication styles
- Basic skills
TEACHING UNIT 2. WORK-RELATED STRESS
- Work-related stress
- Risk factors for work-related stress: main triggers
- Consequences of work-related stress
TEACHING UNIT 3. MENTAL WORKLOAD
- The concept of mental load
- Models of information processing
TEACHING UNIT 4. SPEED UP YOUR WORKFLOW
- Improve your workflows to boost productivity
- Tips and guidelines for streamlining your workflows
- Workflow improvement process. Build your team
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