The course Introduction to Six Sigma It is your gateway to a methodology of continuous improvement that is transforming industries worldwide. In a climate where efficiency and quality are valued more highly than ever, acquiring Six Sigma skills puts you in the avant-garde of the labour market. You will learn how to define improvement projects, identify the causes of defects and waste, and apply statistical tools to measure and monitor processes. Through this course, you will develop a analytical mindset and a strategic approach that will enable you to implement sustainable improvements in any organisation. Demand for professionals trained in Six Sigma is booming, and taking this course offers you the opportunity to to highlight you as a leader in process optimisation. Become a broker and continuous improvement from the comfort of your own home with our online programme.
Introduction to Six Sigma
Quality
50 hours
Introduction
Objectives
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Understanding the basic principles of Lean Six Sigma and their application in improvement processes.
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Identify improvement projects using tools such as CTQ and SIPOC to set objectives.
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Measure and analyse statistical data to assess process capability and the Sigma level of processes.
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Use analytical tools to identify causes of defects and waste in processes.
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Implement process improvements to improve efficiency and reduce variability.
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Monitor and validate the results of improvements by means of the Introduction to SPC and control plans.
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Apply Six Sigma knowledge to solve real-world problems and optimise processes.
Table of Contents
TEACHING UNIT 1. INTRODUCTION TO LEAN SIX SIGMA
Introduction
Contents
Project example: waiting times in a hospital.
Why Six Sigma?
Historical development of the improvement.
Key elements of Six Sigma
Roles and responsibilities in Six Sigma
Chapter summary
Next steps
TEACHING UNIT 2. DEFINING
Introduction
Contents of this chapter
Objective of the definition phase
Deliverables
Project selection (ctq)
Sipoc
Project overview
Chapter summary.
TEACHING UNIT 3. THE MEASUREMENT PHASE
Introduction
Contents
Objective of the measurement phase
Deliverables
Project metrics
Introduction to Statistics
Validation of the measurement system
Capacity.
Summary
TEACHING UNIT 4. ANALYSIS PHASE
Introduction
Contents
Objective of the analysis phase
Deliverables for the analysis phase
Reasons for variation
Set an achievable target
Identify causes of variation
Tools for identifying sources of variation
Summary
References
TEACHING UNIT 5. IMPROVEMENT PHASE
Introduction
Contents
Objective of the ‘Improve’ phase
Deliverables
Definition of transfer function
Resistance to change
Establishing the right improvement strategy
Tools for generating improvement options based on critical factors
Pilot trials
Analysis of systems for measuring the ‘x’s’
Risk analysis. Amfe
Improvement Implementation Plan
Summary
TEACHING UNIT 6. CONTROL PHASE
Introduction
Contents
Objective of the control phase
Deliverables
Practical guidelines for implementing improvements
Verify the effectiveness of the improvement
Basic concepts of process control
Project handover
Close the project
Summary
References
Author’s note