Corporate

ISO 9001 Internal Auditor

Quality 60 hours

Introduction

In an increasingly competitive market, Quality has become a key factor in the success of organisations. That is why Knowledge of quality management systems has become an essential skill for professionals in any sector.

Our course on ISO 9001 Internal Auditor It gives you the opportunity to acquire the knowledge and skills needed to understand and apply the key principles of a quality management system. Through our comprehensive syllabus, which covers everything from the From the theoretical foundations right through to the implementation of an ISO 9001:2015 system, you will become an expert auditor in this field. 

Objectives

  • Understanding the principles a key element of a quality management system.

  • Apply basic tools for the quality management system.

  • To understand the requirements of the ISO 9001:2015 standard for quality management.

  • Learn how to implement a quality management system in accordance with the ISO 9001:2015 standard.

  • To develop skills in quality assurance within organisational processes.

  • To identify opportunities for improvement and implement corrective and preventative actions within the quality management system.

  • To assess and audit a quality management system with a view to its continuous improvement.

Table of Contents

TEACHING UNIT 1. QUALITY MANAGEMENT SYSTEM. ISO 9001:2015
1. Purpose and Scope.
2. Regulatory References
3. Terms and Definitions
4. Organisational Context
5. Leadership
6. Planning
7. Support
8. Operation
9. Performance appraisal
10. Improvement
TEACHING UNIT 2. IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM (QMS)
1. QMS documentation
2. Milestones in the implementation of a QMS
3. Stages in the development, implementation and certification of a QMS
4. Methodology and critical issues in implementation
5. The SWOT analysis
6. The accreditation process
7. Steps for involving staff in the company’s Quality Management System
8. Key factors for effective quality management
TEACHING UNIT 3. AUDIT OF THE MANAGEMENT SYSTEM
1. Introduction to the Auditing of Management Systems
2. ISO 19011. Guidelines for the Auditing of Management Systems
3. Objectives of the Management Systems Audit
4. Sources of information
5. Independence of auditors
6. Professional principles
7. Risks in an Audit
TEACHING UNIT 4. QUALITY SYSTEM AUDIT (I)
1. Quality Audits
2. Quality Systems
3. Definitions and related concepts
4. The Quality Auditor
TEACHING UNIT 5. QUALITY SYSTEM AUDIT (II)
1. Audit Procedure
2. Quality System Audit Model
3. Start of the audit
4. Audit Preparation
5. Conducting the Audit
6. Closing meeting
7. Monitoring of corrective actions
8. Quality in Auditing
9. Metrics
10. Implementation of quality audits in companies

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