The course «Management Skills: Influencing, Motivating and Decision-Making» is a course designed to provide you, as business administration and management professionals, with the essential tools you need to to lead successfully in the workplace. Throughout this training course, you will acquire key skills to have a positive influence within your teams, motivating your staff and making informed strategic decisions. This training also covers crucial aspects such as the communication effective, conflict management and adapting to changes in the business world, preparing students to excel in roles such as leadership y management.
Cross-cutting
Leadership
40 hours
Management Skills: Influencing, Motivating and Decision-Making
Leadership
40 hours
Introduction
Objectives
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Developing skills in leadership effective in professional settings.
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To build capacity in influence positive in work teams.
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To motivate and engage staff in order to improve the performance employment.
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To facilitate the take from decisions strategic decisions based on sound information.
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Improving the communication and the management of conflicts in the workplace.
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To strengthen the capacity to adaptation to changes in the business environment.
Table of Contents
TEACHING UNIT 1. TECHNIQUES FOR MOTIVATING WORKERS.
- Introduction
- Measures to motivate staff
- Enrichment and extension of work
- Influence and motivation
TEACHING UNIT 2. EMOTIONAL INTELLIGENCE IN ORGANISATIONS AND JOB SATISFACTION.
- Emotions
- What do we mean by ‘work’?
- What is job satisfaction?
TEACHING UNIT 3. DELEGATION AND LEADERSHIP.
- What is delegation?
- What is leadership?
TEACHING UNIT 4. COMMUNICATION WITHIN THE COMPANY AND IN WORK TEAMS.
- What is communication?
- What is a work team?
TEACHING UNIT 5. TEAM DECISION-MAKING.
- Problematic situations at work
- The process of problem analysis and decision-making in complex situations: stages and tools
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