Dive into the exciting world of Motivation in the Services Sector! Discover how to boost performance and satisfaction in this highly sought-after and constantly growing field. With the training Motivation in the service sector you’ll learn the key skills to boost your career. Motivation is the driving force behind the success in any service-based business, and mastering this area will open doors to job opportunities exciting and well-paid. Don’t get left behind in a booming sector where competition is fierce! Learn how to to excel and to lead motivated and committed teams. Sign up today and get ready to shine in the competitive world of services with our online training!
Cross-cutting
Productivity
40 mins
Motivation in the Services Sector
Productivity
40 mins
Introduction
Objectives
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Identify the motivation strategies most effective in the service sector.
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To analyse the importance of motivation in the customer satisfaction.
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Apply motivation techniques to improve work performance in the service sector.
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Understanding the relationship between staff motivation and the quality of the service.
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To assess the impact of motivation on the staff retention in the service sector.
Table of Contents
VIDEO LESSON 1. STRATEGIC MANAGEMENT SYSTEMS
VIDEO LESSON 2. LEADERSHIP AND STRATEGIC THINKING
VIDEO LESSON 3. WHAT PERSONAL AND GROUP FACTORS INFLUENCE DECISION-MAKING?
VIDEO LESSON 4. PSYCHOSOCIAL FACTORS IN THE WORKPLACE
VIDEO LESSON 5. HOW TO IMPROVE PRODUCTIVITY
VIDEO LESSON 6. TYPES OF MOTIVATION IN THE WORKPLACE
VIDEO LESSON 7. STAGES IN THE IMPLEMENTATION OF A QUALITY SYSTEM
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