When we communicate, we do so in both verbally and through our non-verbal or body language—that is, without using words. Communicating effectively enables us to improve our staff and social interactions. In this course, Non-verbal communication: what do I convey through my body language?, you will discover how our body expressions, gestures, and movements convey much more than we say aloud.
Cross-cutting
Communication
8 am
Non-verbal Communication: What Do I Convey Through My Body?
Communication
8 am
Introduction
Objectives
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To understand the nature of communication.
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To find out about non-verbal communication.
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To explore the complexity of both verbal and non-verbal communication.
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To analyse the subtle nuances of gestures and their cultural dimension.
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To understand the meanings conveyed through body language and non-verbal communication.
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To identify key aspects of non-violent communication.
Table of Contents
UNIT 1. THE ART OF COMMUNICATION
What is the communication process like?
Key elements of the communication process
Levels of effective communication
Elements that facilitate communication
Factors that hinder communication
UNIT 2. WHAT CAN YOU EXPRESS WITH YOUR BODY LANGUAGE?
Facial expressions
Communication signals
Gestural language
Eye contact
Posture
Tone
Personal image
Lie detection
UNIT 3. MAKING THE MOST OF NON-VERBAL LANGUAGE IN DIFFERENT SETTINGS
Body language in job interviews – how should I behave?
Body language training for business
The importance of body language in sales
Body language and leadership
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