The course «Strategy for Sustaining the Business: Optimising Space»focuses on teaching business owners and managers how to to maximise efficiency and profitability of their premises and operations. This training provides the tools needed to to adapt to the changing demands and expectations of customers. Participants will learn how to to analyse critically its premises, its menu and its processes for service, identifying areas for improvement and opportunities to increase customer satisfaction and, ultimately, boost the sustainable success of their business. The training focuses not only on operational efficiency, but also on excellence in customer service, which translates into a significant competitive advantage in this sector.
Strategy for Sustaining the Business: Optimising Space
Introduction
Objectives
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Improving the Operational Efficiency.
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Increase the Profitability.
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Raise the Customer Satisfaction.
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Use the Technology in Practice.
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Adapting to the Industry Trends.
Table of Contents
TEACHING UNIT 1. STRATEGY FOR SUSTAINING THE BUSINESS: OPTIMISING SPACE
1. Space optimisation.
2. Improving table turnover.
3. Increase in the average spend.
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