Cross-cutting

University Micro-credential in Negotiation Skills in English for the Business Environment

Languages 50 hours

Introduction

In a constantly changing global market expansion, the negotiation skills are essential for standing out and advancing professionally. The ability to negotiate effectively in English opens doors to international opportunities and improves business relations. Negotiation Skills in English for the Business Environment offers you an approach dynamic y practical to develop key skills, such as effective communication, the intercultural understanding and the ability to persuasion. With our training, you will not only improve your language skills, but you will also position yourself as a ideal candidate in the competitive world of business. Taking part will give you the edge you need to succeed in any sector.

Objectives

  • Develop skills to negotiating in English in business contexts.

  • Improving the effective communication in international negotiations.

  • Apply techniques to overcome cultural barriers in negotiations.

  • Use digital tools to prepare for and manage negotiations and presentations.

  • Review vocabulary intermediate level, essential for the communication in the business environment.

Table of Contents

TEACHING UNIT 1. COMMUNICATING OVER THE TELEPHONE IN ENGLISH

1. Telephone communication
2. Forms of address
3. Make an appointment
4. Interference during the call

TEACHING UNIT 2. WRITING DOCUMENTS IN ENGLISH

1. Organisation of the text
2. Reports, articles and reviews
3. Emails and letters
4. Orders

TEACHING UNIT 3. MEETINGS AND GATHERINGS IN ENGLISH

1. Organising and managing meetings
2. Opinions, agreements and disagreements
3. Suggestions and proposals
4. Negotiation techniques: language and agreements
5. Project management and teleconferences
6. Proposing solutions and decisions

TEACHING UNIT 4. PRESENTATIONS IN ENGLISH

1. Opening of the presentation
2. Introduction to the papers
3. Questions and comments
4. Agreements and disagreements
5. Description of charts and statistics

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