The emotional intelligence in the workplace is a person’s ability to recognise, regulate and control their emotions and use them to improve their quality of life and their relationships with those around them. This emotional intelligence at work It helps to reduce stress and improve communication. Therefore, improving emotional intelligence is essential for achieving the career success and enhance the working environment. Through this training programme in Organisational Intelligence you’ll learn how to improve the way you communicate with your classmates and to manage your emotions in a positive way. You’ll also be able to find out about the benefits of emotional intelligence, how to apply it in the workplace, amongst other skills.
Cross-cutting
Leadership
1 hour
Organisational Intelligence
Leadership
1 hour
Introduction
Objectives
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Understanding the importance of emotional intelligence.
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To know the benefits of emotional intelligence in the workplace.
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Learning how to increase the emotional intelligence.
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Understanding the relationship between emotions and motivation.
Table of Contents
VIDEO LESSON 1. EMOTIONAL INTELLIGENCE IN THE WORKPLACE
VIDEO LESSON 2. THE BENEFITS OF EMOTIONAL INTELLIGENCE
VIDEO LESSON 3. EMOTIONAL INTELLIGENCE AND PROFESSIONAL SUCCESS
VIDEO LESSON 4. HOW TO DEVELOP EMOTIONAL INTELLIGENCE AT WORK
VIDEO LESSON 5. HOW CAN WE IMPROVE OUR EMOTIONAL INTELLIGENCE?
VIDEO LESSON 6. WHAT IS THE RELATIONSHIP BETWEEN EMOTIONS AND MOTIVATION?
VIDEO LESSON 7. MANAGE YOUR EMOTIONS AND REDUCE STRESS
VIDEO LESSON 8. HOW TO IMPROVE ACTIVE LISTENING
VIDEO LESSON 9. THE BENEFITS OF EMPATHETIC COMMUNICATION IN THE WORKPLACE
VIDEO LESSON 10. WHAT IS ASSERTIVE COMMUNICATION?
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