Gaining the commitment of staff, too known as engagement, is key to a company’s smooth running. The behaviour y attitudes from the staff in the course of their work have an impact on the productivity, the final quality of the product or service, customer service, etc. It is essential to have staff who flexible y committed, willing to continually retrain, to learn and to adapt to changes. Thanks to this training programme at Commitment: Employees within the Company You will learn how to apply the tools, techniques and skills needed to improve the participation, involvement and commitment of employees in a company or organisation.
Corporate
Corporate
25 hours
Commitment: Employees within the Company
Corporate
25 hours
Introduction
Objectives
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Learning how to develop the leadership skills necessary to improve staff engagement.
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To know the tactics and strategies for effective leadership.
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Apply positive communication skills and soft skills such as active listening and resilience.
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Set motivation and engagement techniques through sound leadership and a close-knit team.
Table of Contents
TEACHING UNIT 1. DEVELOPING LEADERSHIP SKILLS
1. The qualities of a good leader
2. The skills of an effective leader
3. The role of an effective leader within the group
4. Tactics and strategies for effective leadership
5. The leadership gene
6. Leadership and shyness
TEACHING UNIT 2. COMMUNICATION AND SOCIAL SKILLS IN POSITIVE PSYCHOLOGY
1. Social and communication skills
2. What are social and communication skills?
3. How social skills develop
4. Resilience: learning to overcome problems
5. Active listening
6. Conflict resolution
TEACHING UNIT 3. MOTIVATION TECHNIQUES AND MANAGING ENTHUSIASM
1. Tips for keeping the team motivated
2. Motivation techniques
3. Managing enthusiasm
4. Key strategies for motivating teams
5. Leadership that inspires enthusiasm
TEACHING UNIT 4. COMMITMENT WITHIN TEAMS: HOW CAN IT BE BUILT?
1. Commitment: a key value for work teams
2. Fostering commitment amongst staff
3. How to build and sustain engagement
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