The training course ‘Key Aspects of Civil and Commercial Mediation’ offers a unique opportunity to acquire essential skills in the dispute resolution. Throughout this training course, you will explore the basic principles of mediation, the stages of the process and the communication techniqueswhich will enable you to act as effective mediator. Demand for labour in this sector continues to grow, as more and more companies and individuals seek alternatives to traditional disputes. Taking part in this training course will not only enhance your professional profile, but will also equip you with valuable tools to help create a more collaborative and peaceful in conflict resolution. Don’t miss the chance to be part of this transformation!
Corporate
Corporate
20 mins
Key Points on Civil and Commercial Mediation
Corporate
20 mins
Introduction
Objectives
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Understanding the basic principles and the concept of mediation in civil and commercial matters.
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To identify the areas in which mediation can be applied to conflicts civil and commercial.
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To analyse the advantages of mediation compared with other methods of conflict resolution.
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To know the stages the mediation process: commencement, conduct and conclusion.
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Apply techniques effective communication and negotiation skills in the mediation process.
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To recognise the role of the mediator and the key skills required for successful mediation.
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Assess the legal regulation on mediation in Spain and the European Union.
Table of Contents
VIDEO LESSON 1. TACTICS AND TECHNIQUES IN THE MEDIATION PROCESS
VIDEO LESSON 2. STAGES OF THE MEDIATION PROCESS
VIDEO LESSON 3. CONDITIONS AND REQUIREMENTS FOR PRACTISING AS A MEDIATOR
VIDEO LESSON 4. THE MEDIATOR’S RESPONSIBILITIES
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