The feedback it is a matter of vital. To be able to make a feedback to another person responsible for carrying out a particular task, or who is able to take on that task, may add extra value to those actions taken. This is why feedback is so important; both giving and receiving it is essential and that is why we need to know how to communicate this effectively, so that to boost productivity and personal development, both the person giving it and the person receiving it. In this training programme Knowing How to Give and Receive Feedback We will learn about the guidelines we should bear in mind when giving feedback to someone else on a task or an event in the work environment. Furthermore, we will learn how to implement feedback as an added bonus to our personal growth.
Cross-cutting
Communication
11 a.m.
Knowing How to Give and Receive Feedback
Communication
11 a.m.
Introduction
Objectives
- To understand the guidelines required to provide a effective feedback.
- Learn from How to give and receive feedback to provide added value.
- Implement strategies that enable to increase productivity and results through feedback.
Table of Contents
TEACHING UNIT 1. THE POWER OF WORDS
- What feedback is – and what it isn’t
- Feedback models
- Feedback versus coaching
- The most common mistakes people make
- The importance of fostering a culture of feedback within the organisation
- Listening is not the same as hearing
TEACHING UNIT 2. LEARNING TO GIVE FEEDBACK: TIPS FOR FOSTERING PERSONAL GROWTH
- Why is giving feedback so important?
- Strategies for giving good feedback
- The effectiveness of feedback outcomes
TEACHING UNIT 3. LEARNING TO RECEIVE FEEDBACK: CONVERSATIONS THAT INSPIRE
- Why is it so important to receive feedback on my work?
- Build a growth mindset through feedback
- Applying the feedback to my future results
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