This course on Writing and Presenting Reports provides specialised training in the subject. By completing this course, which forms part of the Professional Family of Business Administration and Management, and specifically the field of Information Management and Communication, students will learn both the basic and advanced concepts of the discipline. Enrol on this course to specialise in writing and presenting reports.
Cross-cutting
Communication
8 pm
Writing and Presenting Reports
Communication
8 pm
Introduction
Objectives
- To effectively define the objectives and content of a report in order to clearly understand what needs to be communicated.
- To use clear, concise and precise language to inform, convince and persuade your audience.
Table of Contents
UNIT 1. KEYS TO GOOD WRITING
Guidelines for Effective Communication
Barriers to Communication. Solving Communication Problems
Useful Communication Techniques
Effective Communication Habits. Non-verbal Language
Templates for Written Documentation
UNIT 2. WRITING A GOOD REPORT
Setting objectives
Report writing
Report structure
Types of reports
UNIT 3. THE POWER OF LANGUAGE
Developing a style
The use of language
Differences between spoken and written messages
Errors to avoid: Lack of clarity, disorganised presentation, rambling
Style: How to achieve a clear, precise, direct, persuasive and positive style
The process of interpersonal communication
Active listening
Empathy and assertiveness
UNIT 4. BEING PERSUASIVE
Persuasion techniques
Choice of format
Submission of proposals
UNIT 5. THE INFLUENCE OF THE PRESENTATION
Presentation structure
Page layout
Graphics
Overall presentation
Review techniques
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