Retail 
2 pm Would you like to know if your business is performing well? just as you think Which one works? Or perhaps you’d like to research your competitors without them realising?
This training in Mystery Shopping is an educational programme designed to train participants in carrying out discrete and objective quality assessments of products, services and experiences across a range of business environments. The main aim of this course is to prepare students to act as «mystery shoppers» or «mystery shoppers», who visit businesses or interact with them anonymously in order to assess and provide feedback on specific aspects of customer service, service quality and the compliance with company standards.