In an increasingly competitive y dynamic, negotiation and decision-making with colleagues become essential skills for individual and collective success. In the news, the art of negotiation and the ability to make effective decisions not only determine a company’s survival, but also its ability to adapt and thrive in a changing world. Understanding the strategies and techniques needed to manage conflicts, identify problems, plan, implement and provide feedback solutions is essential to achieving satisfactory results. In this context, the training provided by Negotiation and Decision-Making with Colleagues It becomes crucial to excel in the workplace.
Cross-cutting
Negotiation
25 hours
Negotiation and Decision-Making with Colleagues
Negotiation
25 hours
Introduction
Objectives
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Learning to identify the problems.
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Understanding the stages of planning management y resolution.
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Improving the management of conflicts.
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To analyse the factors necessary for decision-making effective decisions.
Table of Contents
TEACHING UNIT 1. IDENTIFYING THE PROBLEM
- Types of problems
- Identifying problems
TEACHING UNIT 2. STAGES IN CONFLICT RESOLUTION
- Diagnostic phase
- Planning phase
- Preparation phase
- Implementation phase
- Feedback phase
TEACHING UNIT 3. TAKING ACTION. CONFLICT MANAGEMENT
- Conflict management skills
- Improvements in Communication and Trust
- Methods of conflict resolution
TEACHING UNIT 4. PERSONAL AND GROUP FACTORS IN DECISION-MAKING
- A critical attitude
- Risk tolerance
- Functional roles
- Group decision-making
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