Thanks to the training on Respect for Diversity and Multiculturalism in the Workplace you will be able to understand key and fundamental aspects of providing support in a positive and inclusive manner diversity and multiculturalism in the various areas of the sector professional and employment-related. You will also gain an understanding of various group strategies and techniques for promotion, management and organisation within different professional fields, always focusing on the guidelines on diversity and multiculturalism. Furthermore, you will be able to assess the effectiveness of the management and organisation of initiatives relating to diversity and multiculturalism in the professional and workplace context.
Corporate
Compliance, Quality and Health and Safety
25 hours
Respect for Diversity and Multiculturalism in the Workplace
Compliance, Quality and Health and Safety
25 hours
Introduction
Objectives
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Carry out a theoretical approach the concept of promoting diversity and multiculturalism.
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To understand and identify how the diversity in the workplace.
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To gain an understanding of the different techniques and strategies for diversity management.
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Assess the effectiveness of action plans to address diversity and multiculturalism.
Table of Contents
TEACHING UNIT 1. A HISTORY OF DIVERSITY AND MULTICULTURALISM MANAGEMENT
1. Respect for diversity
2. Diversity and 21st-century societies
3. Cultural diversity
4. Multiculturalism and interculturalism
TEACHING UNIT 2. PUTTING DIVERSITY AND MULTICULTURALISM MANAGEMENT INTO PRACTICE: SO NOW… HOW DO WE GO ABOUT IT?
1. Targeted strategies
2. Variables that may influence strategies
3. Stages of the mediation process
4. Mediation
5. The effectiveness of mediation
6. Mediation tactics and techniques
TEACHING UNIT 3. USING GROUP DYNAMICS FOR CONFLICT RESOLUTION IN THE WORKPLACE
1. A positive perspective on the conflict
2. Conflict versus violence
3. Prevention
4. Analysis and negotiation
5. Finding solutions
6. Methods for teaching conflict resolution
TEACHING UNIT 4. GROUP ORGANISATIONAL TECHNIQUES IN PROFESSIONAL CONTEXTS
1. Large-group techniques
2. Medium-group techniques
3. Small-group techniques
4. Group facilitation techniques
5. Techniques for studying and working on topics
6. Group assessment techniques
TEACHING UNIT 5. INDICATORS OF EFFECTIVENESS IN THE MANAGEMENT OF DIVERSITY AND MULTICULTURALISM
1. Diversity management
2. The importance of teams in today’s organisations
3. Explanatory models of team effectiveness
4. Cohesion within the group
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